Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara
ROYHAN, MUHAMMAD
Unknown Affiliation
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Elevating Public Service: A Comprehensive Review of Public Service Motivation Royhan, Muhammad
Jurnal Borneo Administrator Vol. 21 No. 2 (2025): Agustus 2025
Publisher : Puslatbang KDOD Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v21i2.1642

Abstract

The impact of digital change, public organization reform, and the COVID-19pandemic has brought many changes in public services worldwide. These conditions demand improvements in public service that exceed expectations. Public service motivation (PSM) is urgently needed for public sector managers to motivate employees with limited government resources. This article reviews the latest PSM literature, analyzing 210 articles selected using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol. All selected studies are categorized into five research areas: literature reviews, conceptual development, measurement advancements, PSM as an independent variable, and PSM as a dependent variable. The findings indicate that the evolution of PSM research presents opportunities for more focused literature reviews while emphasizing the need for empirical studies across various service sectors to address conceptual overlaps between PSM and related concepts. Furthermore, a multidisciplinary approach in developing antecedent and outcome variables, along with the adoption of more rigorous research designs, is essential for deepening the understanding of PSM. This study outlines a future research agenda and offers practical implications for policy formulation and the enhancement of public service effectiveness.
Co-Authors Tatag Yuli Eko Siswono