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Tingkat Kepercayaan Masyarakat terhadap Transparansi Keuangan dalam E Government Kota Bandung: The Level of Public Trust in Financial Transparency in E-Government in Bandung City Arwati, Dini; Latif, Dini Verdania
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 5 No. 2 (2019): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (141.645 KB) | DOI: 10.21070/jbmp.v5i2.2736

Abstract

The Indonesian government is currently trying to implement e government in every gov- ernment organization. E government is a system based on technology and information that aims to improve the functions of public administration and relations with the commu- nity. With the e-government, it is expected to create information transparency, especially financial information. A transparent system can prevent misuse of the budget, which has a high level of corruption. The survey results at the global level indicate that corruption cases have caused mistrust of the government. This study aims to determine the level of public trust in financial transparency in e government. The research method used was a descriptive method by distributing questionnaires to 200 Bandung residents. The results of the study indicate that financial transparency in e government has an effect on public trust.
What Customers Value Most: The Real Impact of CSR in Islamic Banking in Indonesia and Turkey Mauluddi, Hasbi Assidiki; Natasya, Putri Aulia; Ningrat, Putri Ayu; Latif, Dini Verdania
Indonesian Journal of Economics and Management Vol. 5 No. 3 (2025): Indonesian Journal Of Economics and Management (July 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i3.6537

Abstract

This study aims to examine the influence of customer perception of Corporate Social Responsibility (CSR) and the actual implementation of CSR initiatives on customer satisfaction in the context of Islamic banking in Indonesia and Turkey. Using a quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 215 respondents in Indonesia and 175 respondents in Turkey who are active customers of Islamic banks. The results reveal significant differences between the two countries. In Indonesia, CSR implementation has a strong and significant impact on customer satisfaction, while customer perception of CSR does not show a statistically significant effect. Conversely, in Turkey, both customer perception and CSR implementation significantly influence customer satisfaction, although with more moderate effect sizes. These findings highlight the contextual role of cultural and institutional factors in shaping how CSR is received and valued by customers. The study concludes that tangible CSR actions have a stronger influence than perception alone, particularly in Indonesia, and that effective CSR communication and strategic customer involvement are essential to enhancing satisfaction. The study provides practical recommendations for Islamic banks to strengthen their CSR strategies by aligning them with sharia principles, ensuring transparency, expanding strategic focus areas, and actively engaging customers in social initiatives.
Strategi Pengolahan Buah Unggulan Menuju Pasar Ekspor dengan Pendekatan Manajemen Rantai Nilai Terintegrasi Latif, Dini Verdania; Abbas, Sa'adah
E-Dimas: Jurnal Pengabdian kepada Masyarakat Vol 15, No 2 (2024): E-DIMAS
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/e-dimas.v15i2.16203

Abstract

Kementerian BUMN Republik Indonesia telah mencanangkan Revolusi Oranye sejak 17 Mei 2013. Gerakan nasional ini memiliki visi untuk terciptanya pemenuhan kebutuhan konsumsi buah nasional yang tidak bergantung pada impor dan dapat menjadikan Indonesia sebagai produsen dan eksportir buah-buahan tropis. Visi tersebut sebaiknya didukung oleh berbagai pihak, terutama petani buah yang merupakan ujung tombak program. Beberapa penelitian menunjukkan bahwa produktivitas petani buah di Indonesia masih rendah. Petani masih bertani secara yang tradisional dengan pertanian berskala kecil dan belum memahami pengelolaan hasil panen, sehingga produk tidak dapat berkelanjutan tersedia sepanjang tahun. Petani juga belum dapat memasarkan produknya sendiri. Penelitian ini bertujuan untuk menciptakan strategi baru untuk mengatasi permasalahan tersebut, yang dinamakan Rantai Nilai Terintegrasi. Strategi ini adalah strategi bisnis yang terintegrasi mulai dari pemasok, layanan, dan informasi yang dapat memberikan nilai tambah bagi pelanggan dan pemangku kepentingan lainnya. Produsen, yaitu petani tidak hanya bekerja sendiri tetapi perlu mendapat bantuan dari pihak lain, seperti para akademisi dan mahasiswa melalui kurikulum kampus merdeka, para penyuluh pertanian, perusahaan-perusahaan yang terkait, eksportir, bank, dan pihak lainnya. Strategi ini diharapkan dapat meningkatkan produktivitas petani dan menyukseskan Program Revolusi Oranye.