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All Journal Jurnal Teknologi Informatika dan Komputer Journal of Social Research
Immasari, Ito Riris
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Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Social Sciences

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Development Of An Online Consultation Information Service System At The Directorate General Of Mineral And Coal Rizal, Syamsul; Immasari, Ito Riris; Sianipar, Anton Zulkarnain
Journal of Social Research Vol. 4 No. 7 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i7.2649

Abstract

In the era of digitalisation, public information services are a crucial aspect in supporting transparency and accountability in government agencies. The Directorate General of Mineral and Coal still faces several obstacles in delivering information services, including a limited number of face-to-face service staff and the absence of an efficient feedback system. Therefore, this study aims to develop an online consultation information system to improve service efficiency and flexibility. The system was developed using the RAD software development method, which includes the stages of needs analysis, system design, coding, and testing. The implementation was carried out using the PHP programming language with the CodeIgniter framework and MySQL database. A key feature of the system is real-time queue monitoring for business entities, which represents a novelty compared to previous research. System testing was conducted using black box and User Acceptance Testing (UAT) methods, involving employees and business representatives as end users. The results show that the system functions well according to user needs and is expected to enhance the quality of public information services at the Directorate General of Mineral and Coal.
Development of a Web-Based Information System for Reporting Activities of DKI Jakarta DPRD Members Jaya, Hikmah Gusdin Putra; Yasin, Verdi; Sulistyanto, Agus; Sianipar, Anton Zulkarnain; Junaedi, Ifan; Hartawan, Rumadi; Immasari, Ito Riris
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 1 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i1.2495

Abstract

Implementation of the activity reporting system for DKI Jakarta DPRD members is a system to facilitate the reporting of activities of DKI Jakarta DPRD members. The DKI Jakarta DPRD member activity reporting system has been widely used in companies with various technologies and systems. The author raised the problem with the DKI Jakarta DPRD Secretariat. There is no special program for storing data and making reports at the DKI Jakarta DPRD Secretariat. This activity is very important, increases efficiency, and determines its performance in terms of cost savings. Previously, data processing was carried out manually using Microsoft Excel and Word, by designing a computerized system using PHP and MySql applications, data on the activities of DKI Jakarta DPRD members had been stored in a database to simplify the process of daily activities. This research uses data collection methods by means of observation, interviews and literature study, namely by making direct observations on the objects under study and requesting the necessary data, as well as interviews or questions and answers with sources to complete the data and obtain the necessary information. The system designed is an information system for the activities of DKI Jakarta DPRD members which was created using PHP and MySQL. This system was created to be able to manage data on the activities of DKI Jakarta DPRD members and reports. The information system designed is expected to minimize the shortcomings of the system currently in use so that work activities are more effective, efficient and controlled.
Co-Authors Hartawan, Rumadi Jaya, Hikmah Gusdin Putra Junaedi, Ifan Sianipar, Anton Zulkarnain Sulistyanto, Agus Syamsul Rizal Yasin, Verdi