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All Journal Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Lensa Ekonomi
Numberi, Camelia L.
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analisis Pengaruh Kualitas Sistem Online Single Submission (OSS), Kompensasi, Lingkungan Kerja dan Kepuasan Kerja Terhadap Kinerja Pegawai : (Studi Kasus pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Manokwari) Iriani, Yunita Dinda; Numberi, Camelia L.; Marlino, Marlina; Wanma, Alvany T.
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 13 No. 4 (2024): Desember
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v13i4.2773

Abstract

This study was conducted to examine the influence of the Online Single Submission (OSS) system quality, compensation, work environment, and job satisfaction on employee performance. The research sample comprised all staff within the Investment and Integrated One-Stop Service Office in Manokwari Regency, totaling 57 individuals, including 23 civil servants and 34 contract workers. Employing a quantitative approach, the study relied on primary data gathered through questionnaires distributed directly to the respondents identified for this research. Hypothesis testing was conducted using SPSS version 26. The findings of this study reveal that the variables of compensation, work environment, and job satisfaction each exert a positive and significant influence on employee performance. In contrast, the OSS system quality variable showed no significant effect on employee performance, which can be attributed to shortcomings in its implementation. These results underscore the need for management to establish more effective policies aimed at enhancing employee performance by improving compensation systems, emphasizing work environment factors, and addressing job satisfaction. Moreover, the insights derived from this research present an opportunity for future studies to explore additional factors contributing to employee performance within the public sector, offering a foundation for continuous improvement in administrative and operational efficiency. Keywords: OSS System Quality, Compensation, Work Environment, Job Satisfaction, Employee Performance
Analisis Pengaruh Kualitas Sistem Online Single Submission (OSS), Kompensasi, Lingkungan Kerja dan Kepuasan Kerja Terhadap Kinerja Pegawai : (Studi Kasus pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Manokwari) Iriani, Yunita Dinda; Numberi, Camelia L.; Marlino, Marlina; Wanma, Alvany T.
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 13 No. 4 (2024): Desember
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v13i4.2773

Abstract

This study was conducted to examine the influence of the Online Single Submission (OSS) system quality, compensation, work environment, and job satisfaction on employee performance. The research sample comprised all staff within the Investment and Integrated One-Stop Service Office in Manokwari Regency, totaling 57 individuals, including 23 civil servants and 34 contract workers. Employing a quantitative approach, the study relied on primary data gathered through questionnaires distributed directly to the respondents identified for this research. Hypothesis testing was conducted using SPSS version 26. The findings of this study reveal that the variables of compensation, work environment, and job satisfaction each exert a positive and significant influence on employee performance. In contrast, the OSS system quality variable showed no significant effect on employee performance, which can be attributed to shortcomings in its implementation. These results underscore the need for management to establish more effective policies aimed at enhancing employee performance by improving compensation systems, emphasizing work environment factors, and addressing job satisfaction. Moreover, the insights derived from this research present an opportunity for future studies to explore additional factors contributing to employee performance within the public sector, offering a foundation for continuous improvement in administrative and operational efficiency. Keywords: OSS System Quality, Compensation, Work Environment, Job Satisfaction, Employee Performance
Pengaruh Kesadaran Wajib Pajak, Kualitas Pelayanan Pajak dan Sanksi Pajak Terhadap Kepatuhan Wajib Pajak dalam Membayar Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB-P2) Numberi, Camelia L.
Lensa Ekonomi Vol 17 No 2 (2023): Lensa Ekonomi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30862/lensa.v17i2.321

Abstract

The non-achievement of the target of realization of rural and urban land and building tax revenue (PBB-P2) is the background of the problem in this study. This is certainly an important concern because the rural and urban land and building tax (PBB-P2) contributes to local original revenue (PAD). For this reason, there is a need for compliance that taxpayers have in carrying out their tax obligations. This study aims to determine the effect of taxpayer awareness, quality of tax service and tax sanctions on taxpayer compliance per person in Manokwari Regency. The study population is all taxpayer PBB-P2 domiciled in manokwari regency with a total of 1548 taxpayers. The sample in the study used amounted to 94 taxpayers. For data collection techniques using the questionnaire survey method. The analytical tool used in this study is multiple linear regression analysis. Based on the results of the study, it can be concluded that taxpayer awareness and quality of tax service have a significant effect on taxpayer compliance in paying PBB-P2 tax in Manokwari regency. For tax penalties has no influence on taxpayer compliance in paying PBB-P2 tax in Manokwari regency. The coefficient of determination test showed that 39,9 % of taxpayer’s awareness, service quality, tax penalties were able to explain towards taxpayer’s compliance. While the remaining 60,1% was explained byother variables outside of this study.
Co-Authors Iriani, Yunita Dinda Marlino, Marlina Wanma, Alvany T.