Tanihattu, Maudy Marla
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EKUITAS MEREK DAN PENGARUHNYA TERHADAP KEPUASAN PENGGUNA SMARTPHONE DI KOTA AMBON Tanihattu, Maudy Marla
Arthavidya Jurnal Ilmiah Ekonomi Vol 17 No 1 (2015)
Publisher : Fakultas Ekonomi Universitas Wisnuwardhana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (236.2 KB) | DOI: 10.37303/a.v17i1.28

Abstract

This study aimed to analyze the effect of brand equity consists ofbrand awareness, brand association, perceived brand quality and brandloyalty to consumer satisfaction using smartphones in Ambon, and test thebrand equity variables that have the most dominant effect.Data is collectedusing a questionnaire distributed to 150 respondents accidental. The datacollected was processed using SPSS 19.0 and analyzed using multipleregressions.The results show the variables that brand equity consists of brandawareness, brand association, the impression of the quality of the brand, andbrand loyalty has a significant influence either partially or simultaneously tothe satisfaction of the consumer smartphone users in the city of Ambon.Furthermore, the variable perceived quality of the brand is a variable thathas a more dominant influence on consumer satisfaction smartphone users inthe city of Ambon. Thus the first hypothesis proposed in this study isacceptable, while the second hypothesis is rejected.Keywords: brand equity, brand awareness, brand association, perceived ofbrand quality, brand loyalty, customer satisfaction
PENGARUH KUALITAS PRODUK DAN EFEKTIFITAS IKLAN TERHADAP NIAT PEMBELIAN KOSMETIK PONDS DI KOTA AMBON Tanihattu, Maudy Marla
Arthavidya Jurnal Ilmiah Ekonomi Vol 19 No 1 (2017)
Publisher : Fakultas Ekonomi Universitas Wisnuwardhana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (227.832 KB) | DOI: 10.37303/a.v19i1.65

Abstract

AbstractThis study aims to identify and analyze how much influence adverstising effectiveness and product quality on purchase intentions of Ponds Cosmetics in Ambon Town.The data was collected using questionnaires with Likert scale and the sampling method used was accidental sampling of 100 samples. The analytical method used was multiple linear regression (multiple linear regression).From the results of the regression analysis has been done on the factors that influence consumers intentions to buy the Ponds cosmetics in Ambon Tow are Product Quality and Advertising Effectiveness.Keywords: Quality of Products, Advertising Effectiveness, Purchase Intention
Analisis Pengaruh Pemberdayaan Terhadap Komitmen Perawat Dalam Kualitas Layanan Pada RSUD Dr.M.Haulussy Ambon Tanihattu, Maudy Marla
Arthavidya Jurnal Ilmiah Ekonomi Vol 13 No 1 (2012)
Publisher : Fakultas Ekonomi Universitas Wisnuwardhana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Health Services Industry, in particular hospitals, is rapidly growing characterized by the increasing of medical facilities and services provided to the public as consumers. Nurses are individuals who directly cope with the consumers in providing medical services. This purposes of the study was to distinguish the impact of nurses’ empowerment on their commitment in services quality.The analysis was conducted on each variable to examine the relationship among variables by observing the value of chi-square test and significance value. The sample was taken were the nurses at RSUD Dr.M.Haulussy Ambon with total sample of 109 respondents. The instrument used in the analysis was chi-square test.The results confirms that the hypotheses in this study are supported. It means that the correlation of nurses ‘ empowerment with nurses’ commitment in services quality has positive influence and statistically significant.Keywords : Nurses’ Empowerment, Nurses’ commitment in services quality