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UPAYA MENINGKATKAN PELAYANAN UPTD BENGKEL DKP KOTA SAMARINDA Umar, Syabran
Jurnal Administrative Reform Vol 3, No 3 (2015): JURNAL ADMINISTRATIVE REFORM
Publisher : Magister Administrasi Publik FISIP Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (144.039 KB) | DOI: 10.52239/jar.v3i3.578

Abstract

This study aims to describe and analyze the Governments’ effort to improve the service delivered by UPTD Workshop DKP Samarinda and to determine the factors that support and hinder such efforts. The data were obtained from the interviews conducted with technical sources (informants) and key informants (key informant), observation and documentation, which is then analyzed using an interactive analysis model through the stages of data collection, data reduction, data presentation and conclusion.Â