Garuda - Garba Rujukan Digital

Analysis of Sharia Bank Service Management in the New Normal Period in Terms of Empathy and Responsiveness Dimensions Pratama, Ariski; Wulandari, Nina Ramadhani; Mawardi, Mawardi
Widya Balina Vol 8 No 2 (2023): Jurnal Ilmu Pendidikan dan Ekonomi
Publisher : widya balina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53958/wb.v8i2.344

This service management is a crucial process as it can prevent various service-related issues when serving customers. This study aims to understand how the Service Management of Islamic Banks in the New Normal era is perceived in terms of the dimensions of Empathy and Responsiveness. In this research, a qualitative method with a case study approach was employed. Data collection techniques included observation, interviews, and documentation. The research results indicate that in terms of Service Management at the bank, there have been changes in the dimension of Empathy. For example, in welcoming customers, before the existence of the coronavirus, employees greeted customers without wearing masks, there were no barriers or partitions, and their facial expressions were visible. In the new normal, employees must wear masks, there are barriers between customers and employees, and customers cannot discern the facial expressions of employees, whether they are smiling or not. This can lead to customer uncertainty about whether the employee is serving sincerely or not. As for the dimension of Responsiveness, significant changes are evident in customer queues. Before the coronavirus, customer queues could be quite long, whereas during the pandemic, customer queues are limited, and the service takes longer than before. The speed of service is also constrained.

MEDIA PEMBELAJARAN BAHASA ISYARAT AKTIFITAS SEHARI-HARI BERBASIS ANDROID Pratama, Ariski
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 1 No. 1 (2017): JATI Vol. 1 No. 1
Publisher : Institut Teknologi Nasional Malang

Abjad jari merupakan salah satu bagian penting dalam Bahasa isyarat dalam Sistem Isyarat Bahasa Isyarat (SIBI). Abjad jari biasa dipakai kalangan tertentu yaitu pengguna disabilitas dan guru Bahasa isyarat. Salah satu langkah untuk mengenalkan abjad jari ke pada masyarakat luas adalah menggunakan aplikasi penerapan metode jaringan syaraf tiruan pada pengenalan Bahasa isyarat abjad jari.Bahasa isyarat adalah bahasa yang mengutamakan komunikasi manual, bahasa tubuh, dan gerak bibir, bukannya suara, untuk berkomunikasi. Bahasa ini biasanya digunakan oleh kaum tunarungu dan tunawicara, dengan mengkombinasikan bentuk tangan, orientasi dan gerak tangan, lengan dan tubuh serta ekspresi wajah untuk mengungkapkan pikiran mereka.Target yang dicapai adalah dapat membantu tenaga pendidik dalam mengajarkan aktifitas sehari-hari, abjad dan angka dengan mudah tanpa harus membawa kamus yang sangat tebal. Karna sekarang lebih mudah menggunakan handphone yang sangat mudah dan dapat membantu, tidak untuk tenaga pendidik tapi juga untuk masyarakat umum yang ingin mempelajarinya.

Analysis of Sharia Bank Service Management in the New Normal Period in Terms of Empathy and Responsiveness Dimensions Pratama, Ariski; Wulandari, Nina Ramadhani; Mawardi, Mawardi
Widya Balina Vol. 8 No. 2 (2023): Jurnal Ilmu Pendidikan dan Ekonomi
Publisher : widya balina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53958/wb.v8i2.344

This service management is a crucial process as it can prevent various service-related issues when serving customers. This study aims to understand how the Service Management of Islamic Banks in the New Normal era is perceived in terms of the dimensions of Empathy and Responsiveness. In this research, a qualitative method with a case study approach was employed. Data collection techniques included observation, interviews, and documentation. The research results indicate that in terms of Service Management at the bank, there have been changes in the dimension of Empathy. For example, in welcoming customers, before the existence of the coronavirus, employees greeted customers without wearing masks, there were no barriers or partitions, and their facial expressions were visible. In the new normal, employees must wear masks, there are barriers between customers and employees, and customers cannot discern the facial expressions of employees, whether they are smiling or not. This can lead to customer uncertainty about whether the employee is serving sincerely or not. As for the dimension of Responsiveness, significant changes are evident in customer queues. Before the coronavirus, customer queues could be quite long, whereas during the pandemic, customer queues are limited, and the service takes longer than before. The speed of service is also constrained.

Implementasi Sistem Monitoring Lingkungan Pada Budidaya Tanaman Hidroponik Berbasis IoT Pratama, Ariski; Styawati, Styawati; Samsugi, Selamet; Alim, Syahirul
Jurnal Informatika: Jurnal Pengembangan IT Vol 9, No 1 (2024)
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/jpit.v9i1.6649

The increase in population and the reduction of agricultural land are major concerns in Indonesia. The country's population rose from 244,016,173 in 2010 to 277,534,122 in 2023, raising food needs. Population growth promotes the use of pesticides to protect agriculture;ntegration of hydroponic automation technology in households with limited land, such as for salad and sawmills, is expected to meet increasing food needs, reduce environmental impact, and improve well-being, in line with the SDGs. however,excessive use can lead to environmental damage, water pollution, and health risks for humans. In addressing this problem, hydroponic planting media became a potential solution. Hydroponics is the cultivation of plants without soil, using a nutrient solution. This technology supports the Sustainable Development Goals (SDGs) with clean and sustainable crop growth. Integration of hydroponic automation technology for households with limited land, such as for salad and sawmills, is expected to meet increasing food needs, reduce environmental impact, and improve well-being, in line with the SDGs. Thus, hydroponics can be an effective solution in addressing the agricultural challenges facing Indonesia

Title

Found 4 Documents
Search

Abstract

Abstract

Abstract

Abstract

Title Search

Found 4 Documents Search

Abstract

Abstract

Abstract

Abstract

Title

Found 4 Documents
Search