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ANALISIS PELAKSANAAN PROGRAM KESELAMATAN DAN KESEHATAN KERJA TERHADAP KINERJA KARYAWAN (Studi Kasus Pada Perkebunan Kelapa Sawit PT. Prima Agro Aceh Lestari Kabupaten Aceh Barat) Arkadius, Ahmad
Jurnal Bisnis Tani Vol 4, No 2 (2018): Jurnal Bisnis Tani Desember 2018
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1083.983 KB) | DOI: 10.35308/jbt.v4i2.554

Abstract

As a source of vegetable oil, palm oil is able to become a poverty alleviation tool, food and energy sources. The development of oil palm plantations requires a lot of labor, oil palm plantations are labor-intensive businesses so that the management of occupational health and safety is very important. The purpose of this study was to determine the effect of occupational safety and health on the performance of employees of PT. Prima Agro Aceh Lestari (PAAL) West Aceh District. The results of study showed that workers' protection, worker health maintenance and workplace safety had a positive effect and had a strong relationship to employee performance. Simultaneously, worker protection, maintenance of workers' health and safety in the workplace relate to employee performance, but partially only worker protection and worker health maintenance that affect employee performance. In addition to the research variables there are still other factors that are also strong in influencing the performance of employees of PT. Prima Agro Aceh Lestari (PAAL).
Pengaruh Kualitas Pelayanan Terhadap Loyalitas serta Kepuasan Masyarakat sebagai Variabel Intervening pada Kantor Sekretariat Baitul Mal Kabupaten Aceh Barat Arkadius, Ahmad; Safriani, Ida
PENG: Jurnal Ekonomi dan Manajemen Vol. 2 No. 2 (2025): Juli: Development Economics and Regular Economics
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/etkq9r55

Abstract

This study aims to determine the Quality of Service Affects Loyalty with Community Satisfaction as an Intervening Variable at the Secretariat Office of Baitul Mal, West Aceh Regency. The population in this study were all people who visited the Secretariat Office of Baitul Mal, West Aceh Regency. While the sample in this study was 100 people and the sampling technique was carried out randomly (Random Sampling). Based on the results of testing carried out using path analysis, namely the service quality variable, there is a significant influence on customer satisfaction with a coefficient value of 0.604. Furthermore, by using the t-test calculation in the regression test and path analysis where service quality and customer satisfaction simultaneously affect customer loyalty. Furthermore, testing the service quality variable has a significant effect on customer loyalty with a coefficient value of 0.217. Then the results of this study also prove that customer satisfaction also has a significant effect on customer loyalty of 0.539. Service quality has a direct influence on customer loyalty of 21.7% and an indirect influence of 32.5%, due to the presence of a mediating variable, namely customer satisfaction. So the total influence is 54.2%.