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IMPLEMENTASI KEBIJAKAN DIKLATPIM IV POLA BARU DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI PEMERINTAH PROVINSI GORONTALO Ibrahim, Irfan
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol 15, No 2 (2018): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v15i2.175

Abstract

The low quality of public services in government agencies becomes a challenge for all Autonomous Regions, especially the Regional Government of Gorontalo Province in increasing public satisfaction. Policy Implementation of Diklatpim IV Pola Baru is expected to increase the competence of Civil Servants in order to improve the quality of public service.This research was conducted in Gorontalo Province aims to know how influence of policy implementation of Diklatpim IV Pola Baru to public service quality.The research method uses quantitative design with explanatory method. Data collecting using questionnaire technique which 84 respondents obtained by stratified random sampling from population which amounted to 520 units.Data analysis using Partial Least Square (PLS) with SmartPLS 3.1 software to test the measurement model and to know the significance of Policy Implementation of Diklatpim IV Pola Baru to Quality of Public Service.The result showed that the loading factor of Policy Implementation of Diklatpim IV Pola Baru to Quality of Public Service was not significant at 5% because the value of T-Statistic under the value of t table 1,96. Similarly, the value of P-Value 0,546 higher than the value of significance P-Value <0.05 and coefficient value 7,9% only, so that the hypothesis H0 accepted, H1 rejected.Thus, it can be concluded that although the level of Policy Implementation of Diklatpim IV Pola Baru is high and the level of public service quality is also high but Policy Implementation of Diklatpim IV Pola Baru has no significant effect to the Quality of Public Service.
PELAKSANAAN DIKLAT TEKNIS BERBASIS E-LEARNING DALAM RANGKA PENGEMBANGAN KOMPETENSI ASN PADA BADAN DIKLAT PROVINSI GORONTALO Ibrahim, Irfan
Diklat Review : Jurnal manajemen pendidikan dan pelatihan Vol. 6 No. 2 (2022): Kolaborasi Pendidikan, Pelatihan, dan Pemberdayaan untuk Penguatan Kapasitas Ma
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/diklatreview.v6i2.829

Abstract

There is a need for the Gorontalo Provincial Government for professional apparatus resources, encouraging the implementation of comprehensive ASN competency development. If this need is not met, it will have an impact on ineffective and inefficient local government administration so that it has implications for the low quality of service to the community. The development of ASN competencies to meet 20 JP (Lesson Hours) for each ASN is estimated to cost a budget of Rp. 38,142,000,000. This number comes from the number of ASN Gorontalo Provincial Government as many as 5,868 people multiplied by the technical education and training index (average estimate of Rp. 6,500,000 per participant for 20 JP). Not including the obligation for structural training of Rp. 23,880,000,000 for 796 structural officials (the average education and training index is Rp. 30,000,000 per participant). However, the budget availability for ASN competency development at the Gorontalo Provincial Education and Training Agency in 2019 is only Rp. 4,606,239,035, even for the 2020 budget, there was a decrease of only Rp. 1,335,768,521. Inequality in the availability of this budget will cause the implementation of ASN competency development at the Gorontalo Provincial Education and Training Agency will not be achieved as expected. Therefore, based on this problem, the Gorontalo Provincial Education and Training Agency is looking for a solution by developing low-cost education and training so that it will reduce budget dependence. The results of the implementation of e-learning-based technical training have succeeded in reducing the budget needs of the Education and Training Agency by more than 50%.