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PENGARUH KEPUASAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN RUMAH MAKAN DUA PUTRI DI KELURAHAN MATANO KECAMATAN BUNGKU TENGAH Randi, Muhammad
JURNAL ILMU MANAJEMEN UNIVERSITAS TADULAKO Vol 3, No 2 (2017)
Publisher : Fakultas Ekonomi Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (391.336 KB)

Abstract

The purpose of this research is to test and analyze 1) Influence simultaneously variable of satisfaction and trust to customer loyality of Two Princess Restaurant in Matano Sub-District of Bungku Tengah District. 2) Partial influence of customer satisfaction variable on customer loyalty Two Putri Restaurant in Matano Village, Central Bungku District. 3) Partial influence of customer trust variable on customer loyalty of Two Princess Restaurant in Matano Sub-district of Bungku Tengah District. This type of research is descriptive causally. Sampling technique using Purposive Sampling, obtained sample of 60 respondents. Data analysis technique is multiple linear regression analysis. The results showed that based on the results of Test F, customer satisfaction variables and customer trust simultaneously have a positive and significant impact on customer loyalty Two Putri Restaurant in Matano Village, Central Bungku District. Partially, customer satisfaction variable (X1) has a positive and significant influence on customer loyalty of Two Putri Restaurant in Matano Village, Central Bungku District. The variable of customer trust (X2) has a positive and significant impact on customer loyalty of Two Princess Restaurant in Matano Sub-district, Bungku Tengah District.
Pengaruh Pemahaman Perpajakan, Penerapan E-Filling, Tarif Pajak, Dan Ketegasan Sanksi Pajak Terhadap Kepatuhan Wajib Pajak UMKM Dengan Kesadaran Wajib Pajak Sebagai Variabel Moderasi Di Kabupaten Nganjuk Randi, Muhammad; Linawati; Nurdiwaty , Diah
Business and Investment Review Vol. 2 No. 5 (2024)
Publisher : CV. Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/birev.130

Abstract

The premise of this study is that tax revenue serves as a source of money for the Indonesian government, and in order to increase state tax revenue, the MSME sector must be strengthened. The government must consider additional elements that may affect tax compliance in addition to establishing tax rules targeted at boosting tax compliance. This research aims to determine the effect of understanding taxation, the application of e-filling, tax rates, and the strictness of tax sanctions on MSME taxpayer compliance with taxpayer awareness as a moderating variable in Nganjuk Regency. This study employs a causal quantitative approach as its methodology. 2,322 MSMEs registered with the Nganjuk Regency Cooperatives and Micro Enterprises Service comprised the study's population. Determining the sample using the purposive random sampling method and using the Slovin formula was 71 samples. The data used in this research uses primary and secondary data. The research instrument uses a questionnaire with a Likert scale. This research uses multiple linear analysis with MRA. The research's findings indicate that while tax rates and the severity of tax penalties have a considerable impact on taxpayer compliance, knowing taxation and e-filling implementation do not. Then, while the implementation of e-filling and tax sanctions is not regulated by taxpayer knowledge, taxpayer awareness moderates understanding and rates.
PEMODELAN PROSES BISNIS DENGAN BUSINESS PROCESS MANAGEMENT NOTATION (BPMN) PADA PROSES ADMINISTRASI PRODI BISNIS DIGITAL FAKULTAS ILMU KOMPUTER UNIVERSITAS LANCANG KUNING Abiyus, Wentisasrapita; Randi, Muhammad; Hia, Rahel Agnecia; Muhammad, Razhes; Simanjuntak, Samuel Alexandro Elvandi; Zulisfelly, Zulisfelly
Jurnal Daya Saing Vol. 11 No. 2 (2025): Dinamika Manajemen, Ekonomi, dan Kebijakan Publik di Era Digital
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i1.2066

Abstract

Revolusi Industri 4.0 telah membawa perubahan besar dalam dunia bisnis saat ini, mendorong tranformasi operasional dan manajerial yang signifikan. Dalam menghadapi perubahan ini, perusahaan diharapkan mengadaptasi strategi manajemen proses bisnis mereka agar tetap kompetitif di lingkungan yang semakin kompleks. Penelitian ini bertujuan untuk mengidentifikasi pemodelan proses BPMN pada proses administrasi di Program Studi Bisnis Digital Fakultas Ilmu Komputer Universitas Lancang Kuning. Dengan mengaplikasikan studi literatur dan wawancara, penelitan ini melibatkan responden Kaprodi Bisnis Digital, Tata Usaha Fakultas, dan salah satu mahasiswa magang. Hasil penelitian menunjukkan bahwa dengan sistem yang terstruktur, setiap orang memiliki tanggung jawab yang jelas untuk mengelola dokumen administrative dan memberikan pelayanan kepada mahasiswa. Namun, masih ada beberapa langkah yang perlu diperbaiki, terutama mengintegrasikan system digital untuk membuat proses administrasi lebih mudah
Kajian Teknis Pengolahan dan Penimbunan Batubara di Pt. Semen Baturaja (Persero) Tbk. Husni, Ahmad; Randi, Muhammad
Jurnal Inovasi Global Vol. 2 No. 3 (2024): Jurnal Inovasi Global
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jig.v2i3.90

Abstract

Penimbunan batubara merupakan salah satu tahapan penting dari kegiatan penanganan batubara (coal handling). Apabila sistem penimbunan kurang memadai maka dapat mengganggu kegiatan pembongkaran timbunan batubara di tempat penimbunan, terutama batubara bersifat mudah terbakar dengan sendirinya. Penelian ini bertujuan mengkaji teknis pengolahan dan pola penimbunan batubara di PT. semen baturaja (persero)tbk. Metode penelitian yang digunakan pada penelitian ini ialah menggunakan penelitian dan pengamatan langsung terhadap kondisi dan keadaan di lapangan serta kegiatan/aktivitas penimbunan, pengolahan batubara, kemudian dilakukan pengumpulan data. Data penelitian meliputi data primer yaitu ukuran batubara yang masuk dalam stockpile, proses pengolahan batubara dan desain stockpile dan data sekunder yaitu data proses pengolahan batubara dan data penunjang pengolahan batubara. Hasil kajian teknis dari penelitian ini adalah keberhasilan proses pengolahan batubara selain dari segi kuantitas juga ditinjau dari kualitasnya, yaitu kadar air dan kehalusan fine coal produk coal mill standar air maksimal 9%, agar tidak merugikan proses pembakaran, sedangkan kehalusan batubara dibatasi maksimum 20% yang lolos ayakan 90 ยต. Pola penimbunan batubara pada stockpile batubara di PT. Semen Baturaja (Persero) Tbk. Menggunakan pola gundukan bertumpuk dengan ketinggian tidak melebihi belt stacker yang dimaksudkan agar jatuhan material pada lereng tumpukan tidak keluar dari zona penimbunan. Kualitas rata-rata batubara pada raw coal memilikii kadar air 12,54%, screen 30 mm, fly ash 3,7%.
Design single phase inverter using sinusoidal pulse width modulation (SPWM) for Automatic Transfer Switch (ATS) of solar panel and grid Randi, Muhammad; Hendri
Journal of Industrial Automation and Electrical Engineering Vol. 1 No. 1 (2024): Vol 1 No 1 (2024): June 2024
Publisher : Department of Electrical Engineering Universitas Negeri Padang

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Abstract

In everyday life, humans cannot live without electrical energy. Electricity has become a basic need that must be fulfilled. A backup source of electrical energy is needed when there is a disturbance of the main voltage source going out and can save electrical energy costs. This research will create a 1-phase inverter circuit using EGS002 as a sinusoidal pulse width modulation generator. SPWM is a modulation between the carrier wave and the main wave. The use of the SPWM method can also reduce the value of harmonic distortion arising from the energy conversion process. Inverter is a circuit that converts DC voltage into AC voltage in the form of a sinusoidal signal after going through wave formation and filter circuit, the resulting output voltage must be stable both the amplitude of the voltage and the frequency of the voltage produced, low distortion, no transient voltage and cannot be interrupted by a condition, the value of voltage and frequency can be adjusted To change the voltage from the main source to the backup source, a supporting device is needed in the form of an Automatic Transfer Switch (ATS). Automatic Transfer Switch (ATS) is system equipment that can regulate the alternation of electrical power supply from the main PLN power source to a backup power source or generator that works automatically by controlling the timing. This research will change the voltage from the PLN source to the backup source from the solar power plant