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All Journal E-JOURNAL MANAJEMEN FE UNTAD Daya Saing : Jurnal Ilmu Manajemen Business and Investment Review
Randi, Muhammad
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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PENGARUH KEPUASAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN RUMAH MAKAN DUA PUTRI DI KELURAHAN MATANO KECAMATAN BUNGKU TENGAH Randi, Muhammad
JURNAL ILMU MANAJEMEN UNIVERSITAS TADULAKO Vol 3, No 2 (2017)
Publisher : Fakultas Ekonomi Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (391.336 KB)

Abstract

The purpose of this research is to test and analyze 1) Influence simultaneously variable of satisfaction and trust to customer loyality of Two Princess Restaurant in Matano Sub-District of Bungku Tengah District. 2) Partial influence of customer satisfaction variable on customer loyalty Two Putri Restaurant in Matano Village, Central Bungku District. 3) Partial influence of customer trust variable on customer loyalty of Two Princess Restaurant in Matano Sub-district of Bungku Tengah District. This type of research is descriptive causally. Sampling technique using Purposive Sampling, obtained sample of 60 respondents. Data analysis technique is multiple linear regression analysis. The results showed that based on the results of Test F, customer satisfaction variables and customer trust simultaneously have a positive and significant impact on customer loyalty Two Putri Restaurant in Matano Village, Central Bungku District. Partially, customer satisfaction variable (X1) has a positive and significant influence on customer loyalty of Two Putri Restaurant in Matano Village, Central Bungku District. The variable of customer trust (X2) has a positive and significant impact on customer loyalty of Two Princess Restaurant in Matano Sub-district, Bungku Tengah District.
Pengaruh Pemahaman Perpajakan, Penerapan E-Filling, Tarif Pajak, Dan Ketegasan Sanksi Pajak Terhadap Kepatuhan Wajib Pajak UMKM Dengan Kesadaran Wajib Pajak Sebagai Variabel Moderasi Di Kabupaten Nganjuk Randi, Muhammad; Linawati; Nurdiwaty , Diah
Business and Investment Review Vol. 2 No. 5 (2024)
Publisher : CV. Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/birev.130

Abstract

The premise of this study is that tax revenue serves as a source of money for the Indonesian government, and in order to increase state tax revenue, the MSME sector must be strengthened. The government must consider additional elements that may affect tax compliance in addition to establishing tax rules targeted at boosting tax compliance. This research aims to determine the effect of understanding taxation, the application of e-filling, tax rates, and the strictness of tax sanctions on MSME taxpayer compliance with taxpayer awareness as a moderating variable in Nganjuk Regency. This study employs a causal quantitative approach as its methodology. 2,322 MSMEs registered with the Nganjuk Regency Cooperatives and Micro Enterprises Service comprised the study's population. Determining the sample using the purposive random sampling method and using the Slovin formula was 71 samples. The data used in this research uses primary and secondary data. The research instrument uses a questionnaire with a Likert scale. This research uses multiple linear analysis with MRA. The research's findings indicate that while tax rates and the severity of tax penalties have a considerable impact on taxpayer compliance, knowing taxation and e-filling implementation do not. Then, while the implementation of e-filling and tax sanctions is not regulated by taxpayer knowledge, taxpayer awareness moderates understanding and rates.
PEMODELAN PROSES BISNIS DENGAN BUSINESS PROCESS MANAGEMENT NOTATION (BPMN) PADA PROSES ADMINISTRASI PRODI BISNIS DIGITAL FAKULTAS ILMU KOMPUTER UNIVERSITAS LANCANG KUNING Abiyus, Wentisasrapita; Randi, Muhammad; Hia, Rahel Agnecia; Muhammad, Razhes; Simanjuntak, Samuel Alexandro Elvandi; Zulisfelly, Zulisfelly
Jurnal Daya Saing Vol. 11 No. 2 (2025): Jurnal Daya Saing (JDS)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i1.2066

Abstract

Revolusi Industri 4.0 telah membawa perubahan besar dalam dunia bisnis saat ini, mendorong tranformasi operasional dan manajerial yang signifikan. Dalam menghadapi perubahan ini, perusahaan diharapkan mengadaptasi strategi manajemen proses bisnis mereka agar tetap kompetitif di lingkungan yang semakin kompleks. Penelitian ini bertujuan untuk mengidentifikasi pemodelan proses BPMN pada proses administrasi di Program Studi Bisnis Digital Fakultas Ilmu Komputer Universitas Lancang Kuning. Dengan mengaplikasikan studi literatur dan wawancara, penelitan ini melibatkan responden Kaprodi Bisnis Digital, Tata Usaha Fakultas, dan salah satu mahasiswa magang. Hasil penelitian menunjukkan bahwa dengan sistem yang terstruktur, setiap orang memiliki tanggung jawab yang jelas untuk mengelola dokumen administrative dan memberikan pelayanan kepada mahasiswa. Namun, masih ada beberapa langkah yang perlu diperbaiki, terutama mengintegrasikan system digital untuk membuat proses administrasi lebih mudah
Co-Authors Abiyus, Wentisasrapita Hia, Rahel Agnecia Linawati Muhammad, Razhes Nurdiwaty , Diah Simanjuntak, Samuel Alexandro Elvandi Zulisfelly, Zulisfelly