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All Journal Journal of Educational, Health and Community Psychology JTP - Jurnal Teknologi Pendidikan
Maher Denny, Hanifa
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Education Public Health

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Measuring Health Workers Perspectives of Patient Safety Culture in Indonesian Hospital Using HSOPSC Dewi Mulyawati, Sita; Setyaningsih, Yuliani; Maher Denny, Hanifa
Journal of Educational, Health and Community Psychology VOL 14 NO 1 MARCH 2025
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.vi.30467

Abstract

Patient safety is a critical component of healthcare quality, with an increasing emphasis on cultivating a strong safety culture within healthcare organizations. A robust safety culture is linked to improved patient outcomes, particularly in hospital settings. This study contributes to the international literature by examining the perceptions of safety culture among healthcare professionals in Indonesia through a cross-sectional survey involving 100 health workers using the Hospital Survey on Patient Safety Culture (HSOPSC) instrument. Descriptive and inferential statistics were employed to analyze the data, revealing that the dimension of organizational learning and continuous improvement received the highest positive response rate (83%), while teamwork across hospital units was notably low at 43.8%. Multiple regression analysis revealed that organizational learning and continuous improvement was the most significant predictor of overall safety perceptions (β = 3.975, p = 0.000), emphasizing the importance of sustained learning in fostering a robust safety culture. This study highlights the need for structured training programs on teamwork and error reporting without penalty, advocating for enhanced healthcare policies in Indonesia to strengthen patient safety culture.
A Literature Review of Human Resource Management in Improving Performance in Health Services Dewi Mulyawati, Sita; Setyaningsih, Yuliani; Maher Denny, Hanifa
JTP - Jurnal Teknologi Pendidikan Vol. 26 No. 2 (2024): Jurnal Teknologi Pendidikan
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jtp.v26i2.46557

Abstract

Patient safety is a critical concern in healthcare, and the development and maintenance of patient safety culture are influenced by various human resource factors. This literature review aims to investigate the relationship between human resource factors and safety culture in hospital settings. The study uses a comprehensive literature search using PubMed and Science Direct, focusing on studies conducted from 2020 to 2024 with inclusion criteria based on national journals with an appropriate research scope. The review synthesizes existing research to provide valuable insights into the relationship between human resource factors and patient safety culture within the healthcare environment. The preliminary conceptual framework integrates four main factors: communication, leadership, work procedures, and human factors, providing a comprehensive guide to understanding and improving patient safety culture within the healthcare environment. The review concludes that effective communication, strong and committed leadership, clear work procedures, and the crucial role of human factors are key elements in shaping patient safety culture within the healthcare environment. The findings highlight the interconnectedness of these factors and their collective influence on the safety climate within healthcare organizations. This study contributes to the understanding of how human resource management practices can be utilized to enhance patient safety culture and patient outcomes in hospital environments.
Co-Authors Dewi Mulyawati, Sita Yuliani Setyaningsih