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Lindawati, Rita Dwi
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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THE EFFECT OF INTERPERSONAL COMMUNICATION AND JOB STRESS ON ORGANIZATIONAL COMMITMENT AT CUSTOMS TRAINING CENTER Lindawati, Rita Dwi
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 8 No. 1 (2017): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (63.11 KB) | DOI: 10.21009/JRMSI.008.1.09

Abstract

The objective of the research is to know the effect of interpersonal communication and job stress on organizational commitment. This research used quantitative approach. The research was conducted of Customs and Excise Training Center by using a survey method with path analysis applied in testing hypothesis. The number of 50 employee as sample was selected by using Slovin formula. The research conclude: (1) There is a direct positive effect of interpersonal communication on organizational commitment (2) There is a direct negative effect of work stress on commitment organization (3) There is a direct negative effect of interpersonal communication on organizational commitment.
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