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saragih, enni juliani
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Health Professions Medicine & Pharmacology Nursing Public Health

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PENGARUH BEBAN KERJA DENGAN PELAKSANAAN PERILAKU CARING PERAWAT PELAKSANA MENURUT PERSEPSI PASIEN DI RS HUSADA JAKARTA Saragih, Enni Juliani
Jurnal Kesehatan Holistic Vol. 1 No. 1 (2017): Jurnal Kesehatan Holistic Volume 1/Nomor 1/Januari 2017
Publisher : Sekolah Tinggi Ilmu Kesehatan RS Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33377/jkh.v1i1.29

Abstract

High workload in staff nurse would cause fatigue which results in decreased caring behavior. The aim of this study was to determine the relationship between staff nurses` workload and their caring behavior practice based on the clients` perception. This study ussed descriptive correlation study with cross sectional approach involving 35 staff nurses and 35 patients. The result showed that client’s perception on staff nurses’ caring behavior were low (54,2%). Meanwhile, the work load more than the standart optimum productive (80%): the workload of day shift nurses was higher (95,13%) than evening shift (93,45%) and night shift (71,58%). The average workload was 86,2%. From the statistical analysis demonstrated that was a significance relationship between staff nurses’ workload and their caring behavior practice based on the clients’ perception (p value=0.004, ?=0.05). The implications of this study are expected to be the core of caring nursing practice by continuing to improve the teaching and dissemination of the concept of caring in nursing practice through training to nurses who provide nursing care to patients
Efektifitas Model "PC-JeWa" Perawat terhadap Loyalitas Pasien Rawat Inap Saragih, Enni Juliani; Utami, Ressa Andriyani
Jurnal Kesehatan Holistic Vol. 4 No. 1 (2020): Jurnal Kesehatan Holistic Volume 4/Nomor 1/Januari 2020
Publisher : Sekolah Tinggi Ilmu Kesehatan RS Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (342.949 KB) | DOI: 10.33377/jkh.v4i1.66

Abstract

Caring behavior is an absolute thing that nurses must do to patients. The objective of this study were to determine the effectiveness of caring caring behaviors towards hospital inpatient loyalty. This study used a qualitative method of cross-sectional approach with a total sample of 100 people taken through random sampling. The results showed that nurses caring behavior significantly related to patient satisfaction (p value 0,000, OR = 11,769). Patient satisfaction was also significantly related to patient loyalty (p value 0,000, OR = 6,328). Caring behavior was significantly related to patient loyalty (p value 000, OR = 9,913). The dominant nurse caring behavioral dimensions are: helping meet patient needs according to the ability and disability of the patient (for example: eating, drinking, defecating, urinating, changing clothes and others) with a beta coefficient value (OR = 3.114). Nurses who work in services should optimize the fulfillment of basic needs to increase patient loyalty.
Co-Authors Utami, Ressa Andriyani