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IDENTIFIKASI LOYALITAS MAHASISWA MEMANFAATKAN LAYANAN UPT PERPUSTAKAAN DI SEKOLAH TINGGI ILMU KESEHATAN (STIKES) HARAPAN BANGSA PURWOKERTO JUDUL INDONESIA Istiningrum, Farida
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Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to examine the Effect of Service, Information Control and Library as a place to the satisfaction and loyalty of the students and to examine the effect of satisfaction to loyalty in UPT STIKES Harapan Bangsa Purwokerto. The research is in a form of survey. Data being used are primary data by collecting the samples form the students of STIKES Harapan Bangsa Purwoketo.to the number of 126 respondents. Data analysis method is tested usingvalidation test, realibility test, partial test(‘t’ test), simultaneous test (‘F’ test), ‘R’ test, and lane analysis test. The result of ‘t’ test is as follow: From ‘t’ test on the first equation, it can be conluded that Information Control has a positive and significant effect to satisfaction. It can be observed from each variable significance value < 0,05. On the other hand, the Effect of Service and Library as a place has a negative though insignificant effect to satisfaction. From ‘t’ test on the second equation, it can be conluded that satisfaction has a positive and significant effect to loyalty. It can be observed from each variable significance value < 0,05. On the other hand, the Effect of Service, Information Control and Library as a place has a positive though insignificant effect to loyalty. The result of simultaneous test (‘F’ test) together with the variable Effect of Service and Library as a place has a positive and significant effect to the satisfaction and loyalty of the students of STIKES Harapan Bangsa Purwokerto. ‘R’ square test shows that 40,6% variation of Effect Quality of Service, Information Control Quality and Library as a place Quality. The rest 59,4% is explained using other factors excluding model. Based on the test using LibQual+™ method, the quality of library service of STIKES Harapan Bangsa Purwokerto is rated satisfactory by the students with perception value of 6,58, minimum value is 5,74, ideal value is 7,77 with AG value of 0,84 and SG value of -1,19. Based on the variables, the Service Effect value on perception score is 6,45, minimum value is 5,64, ideal value is 7,67, with AG value of 0,81 and SG value of -1,22. Information of Control value on perception score is 6,36, minimum value is 5,69, ideal value is 7,77, with AG value of 0,67 and SG value of -0,40. Library as a Place gets the highest score among the others with value on perception score is 6,92, minimum value is 5,87, ideal value is 7,86, with AG value of 1,05 and SG value of -0,904. Superiority Gap (SG) score shows negative score, which means that the service quality of STIKES Harapan Bangsa Purwokerto is on minimum acceptable level.Keyword: Dimensi Effect of Service, Information Control dan Library as place
Persepsi Konsumen terhadap Transparansi Biaya Perbankan dan Pengaruhnya terhadap Pengelolaan Risiko Keuangan Bank Dianningsih; Kristanto, Giovanny Bangun; Istiningrum, Farida
Entrepreneur: Jurnal Bisnis Manajemen dan Kewirausahaan Vol. 6 No. 1 (2025): Januari
Publisher : Program Studi Manajemen Fakultas Ekonomika dan Bisnis Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/entrepreneur.v6i1.12710

Abstract

This study aims to examine the impact of banking fee transparency on financial risk management in Banyumas Regency. Focusing on five main variables—clarity of fee information, ease of information access, perceived fairness, customer satisfaction, and technological systems—the research involved 116 respondents utilizing digital banking services. A quantitative approach using survey methods was employed to identify causal relationships between independent and dependent variables. The analysis revealed that fee transparency significantly influences consumer trust and loyalty, which, in turn, affects the effectiveness of financial risk management. Ease of information access, customer satisfaction, and technological systems positively and significantly impact financial risk management. Conversely, perceived fairness of fees showed no significant influence. Simultaneously, the five variables collectively contributed significantly to supporting financial risk management. This study highlights the importance of information transparency and technological innovation in creating an inclusive, trustworthy, and sustainable banking system. The findings provide insights for financial institutions to design strategies that strengthen customer relationships and for regulators to develop policies promoting transparency and consumer protection. These efforts are expected to enhance public trust in the banking system and support overall financial stability.
Literasi Digital Akuntansi: Menyiapkan Siswa SMK sebagai Talenta Muda di Era Artificial Intelligence Kristianto, Giovanny; Saraswati, Esti; Istiningrum, Farida
Cahaya Pengabdian Vol. 2 No. 1 (2025): Juni 2025
Publisher : Apik Cahaya Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61971/cp.v2i1.170

Abstract

The advancement of digital technology and artificial intelligence (AI) has significantly transformed the landscape of the accounting profession, demanding new skill sets from vocational education graduates, including vocational high school (SMK) students. This Community Service Program aims to enhance the digital literacy of students at SMK Al Fatah Banjarnegara through outreach and training on digitalization and the application of AI in accounting. The methods employed include interactive seminars, group discussions, and the introduction of digital accounting software. The outcomes of the program indicate an improved understanding among students regarding the concept of digitalization, as well as a growing interest in exploring technology-based accounting more deeply. This initiative serves as an initial step in bridging the gap between the vocational school curriculum and industry demands, while also fostering a vocational learning ecosystem that is responsive to digital transformation. It is expected that this program will continue through technical training, module development, and curricular collaboration between universities and vocational schools
ANALISIS FAKTOR YANG MEMENGARUHI KOMPETENSI AUDITOR Yuliarti, Lusi; Istiningrum, Farida
Applied Research in Management and Business Vol. 3 No. 1 (2023): Juni 2023
Publisher : Fakultas Ekonomi, Bisnis dan Humaniora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53416/arimbi.v3i1.158

Abstract

Laporan keuangan yang memiliki kualitas baik didukung dengan kemampuan dari auditor dalam kantor akuntan publik. Kompetensi yang dimiliki oleh seorang auditor dapat dipengaruhi oleh banyak faktor, sehingga menjadikan sebuah laporan keuangan auditan menjadi berguna bagi banyak pihak. Faktor yang menjadi variabel dalam penelitian ini adalah pendidikan formal, pelatihan auditor, pengalaman dan pendidikan profesional. Penelitian ini dilakukan dengan menyebar kuesioner di KAP yang ada di Jakarta dan Surabaya. Analisis yang digunakan adalah analisis regresi berganda dengan sebelumnya dilakukan uji validitas, reliabilitas, uji asumsi klasik, multikoleninearitas dan heterokedastisitas. Hasil pengujian regresi linear berganda menunjukan variabel pendidikan formal, pelatihan, pengalaman auditor, dan pendidikan profesi secara simultan dan parsial memiliki pengaruh yang signifikan dan positif terhadap kompetensi auditor.
Pengaruh Tingkat Persaingan Terhadap Konservatisme Akuntansi Melalui Corporate Governance: Studi Pada Bank Kategori Buku 4 Di Indonesia Nurmansyah, Agung; Kristianto, Giovanny Bangun; Istiningrum, Farida
Seminar Nasional Penelitian dan Pengabdian Kepada Masyarakat 2025 Prosiding Seminar Nasional Penelitian dan Pengabdian Kepada Masyarakat (SNPPKM 2025)
Publisher : Universitas Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35960/snppkm.v4i1.1379

Abstract

This study aims to examine the effect of competition on accounting conservatism through corporate governance. Accounting conservatism is measured using the market-to-book ratio approach, corporate governance is measured using the Corporate Governance Self-Assessment, and competition is measured using the Lerner Index. The population of this study consists of 35 banking companies listed on the Indonesia Stock Exchange. The sampling technique used is purposive sampling, resulting in 6 companies as samples, which are categorized as book 4 banks. The model employed in this study is panel data regression using SPSS version 24. The findings indicate that competition affects accounting conservatism and corporate governance. Furthermore, corporate governance influences accounting conservatism. This study provides evidence that competition affects accounting conservatism through corporate governance.
Penyusunan Laporan Pajak Untuk Yayasan Pantau Usaha Indonesia (BWI) Nurmansyah, Agung; Kristianto, Giovanny Bangun; Istiningrum, Farida
Seminar Nasional Penelitian dan Pengabdian Kepada Masyarakat 2025 Prosiding Seminar Nasional Penelitian dan Pengabdian Kepada Masyarakat (SNPPKM 2025)
Publisher : Universitas Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35960/snppkm.v4i1.1420

Abstract

The issue of illegal parking in Banyumas Regency has caused negative impacts such as traffic congestion, road user inconvenience, and disruption of traffic order. To support enforcement efforts, a technology-based solution capable of real-time monitoring is required. This community service activity aims to introduce and discuss an illegal parking monitoring system based on Computer Vision in collaboration with the Department of Transportation and regional parking coordinators in Banyumas. The implementation method includes system concept presentations, technology demonstrations, and discussion forums to gather input related to technical needs and field policy considerations. The results of the activity indicate interest from the Department of Transportation and parking coordinators in utilizing this technology, particularly in supporting the effectiveness of supervision and the enforcement of parking regulations. This activity is expected to serve as an initial step toward collaboration between academia and local government in applying smart technology to improve order, safety, and convenience in Banyumas Regency.
Establishing an Audit-Based Bookkeeping System for Msmes: A Strategic Move Toward Business Sustainability Bangun Kristianto, Giovanny; Dianningsih; Istiningrum, Farida
Majalah Ilmiah UPI YPTK Vol. 32 (2025) No. 2
Publisher : Universitas Putra Indonesia YPTK Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jmi.v32i2.182

Abstract

MSMEs represent a strategic sector in the national economy, contributing approximately 60% to the GDP and absorbing more than 97% of the workforce. However, most MSMEs face serious challenges in financial management, such as the absence of a structured bookkeeping system, low accounting literacy, and minimal internal control. This community service initiative aims to enhance the understanding, skills, and practices of audit-based bookkeeping among MSMEs affiliated with ASPIKMAS in Banyumas Regency. The implementation methods include outreach, training, mentoring, and participatory evaluation, involving lecturers and students as facilitators. The results show that MSME partners participated enthusiastically in the program, with the main challenges identified as limited access to capital, weak financial record-keeping, and suboptimal digital marketing strategies. The implementation of automated Excel templates, mobile-based financial recording applications, and education on basic internal auditing emerged as practical solutions tailored to the partners’ needs. This program contributes to improving financial literacy, strengthening competitiveness, and promoting more transparent and sustainable business practices.