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Di Tengah Euforia Digitalisasi Pelayanan Publik di Kabupaten: Memunculkan Penerimaan Masyarakat Wargadinata, Ella Lesmanawaty; Tendean, Noudy R. P.
Jurnal Bina Praja Vol 16 No 2 (2024)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.16.2024.335-346

Abstract

Information and communication technology was used for two decades to elevate good governance practices under Indonesia's bureaucratic reform policy. With the fast-expanding use of the internet, all government organizations are being pushed to implement digital public services to eliminate rigid procedures. The purpose of the research is to reveal factor affecting public perception’ and acceptance on digital public services using qualitative approach with Technology Acceptance Model as a basic framework. Data collected from 13 public service applications in different areas, gathered through: 13 municipal information and communication’ officials, interviews with 38 conventional public service applicants, 282 digital services users, the policies-regulations as secondary data, those analyzed by Nvivo and visualized on hierarchy chart. It is clear that while becoming digitized is an ambitious agenda, there are wide gaps among municipalities: geographical landscape, technology infrastructure, financial and human resources. On the public side, a majority remained stick to conventional services, primarily due to non-technology factors: their comfort with traditional processes, the perceived complexity of the application, their digital literacy, experiences, economic-societal barriers, all of which emerged as barriers to digital services acceptance. Injecting digital technology in the public sector is inevitable. However, It is necessary to build community digital readiness despite technology infrastructure and official capabilities, especially in peripheral local governments
Institutional Transformation from Myth to Modern Action: Collaborative Efforts in Preserving Lengkong Lake, Indonesia Wargadinata, Ella Lesmanawaty
Jurnal Antropologi: Isu-Isu Sosial Budaya Vol 26 No 1 (2024): June
Publisher : Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jantro.v26.n1.p110-117.2024

Abstract

Irrational beliefs such as myths, legends, and taboos play a role in protected area conservation or biodiversity; however, those remain unanswered in their conceptualization and practices. This research aims to reveal how a myth as an ancient institution evolves into a modern institution accepted by today's generation. It uses institutional transformation as an essential guide to reveal the linear transformation from old legend as a traditional institution into a modern multi-actor collaboration—data collection through observation, interviews with purposive informants, and support by secondary data. The result shows that the current Lake conservation covers long run long-institutional evolution: from the legend of the Zamzam water as the starting point, the legalization of the site as a natural conservation area, the strong kinship bond among local peoples, the metamorphosis of myth into public cultural events; to modern Collaborative action on religious tourism management of who, what, and when benefit and responsibility from different actors are shared. The institutional transformation has become a focal point over modernization that is intertwined and plays a significant role in the Lengkong Lake conservation.
IMPLEMENTATION OF ELECTRONIC GOVERNMENT IN SUMEDANG REGENCY: (A Strategy for Accelerating Electronic-Based Government Systems Towards World Class Regional Government in 2030) Suryatman, Herman; Wargadinata, Ella Lesmanawaty
Jurnal Ilmu Pemerintahan Widya Praja Vol 50 No 1 (2024)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan (LRPSP), Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipwp.v50i1.4138

Abstract

This research was aimed at providing a detailed overview of the current e-government implementation in Sumedang Regency, developing scenarios and alternatives for sustainable e-government implementation, assessing its roles in enhancing community welfare by 2030 and formulating e-government strategies for the next six years based on constructed scenarios. Qualitative methods, specifically exploratory descriptive research using scenario planning analysis by Woody Wade were employed. Data analysis utilized the SOAR tool framework. The research results showed that first, the future of e-government in Sumedang Regency hinges on two dimensions: Digital leadership and digital literacy. Second, there are four developed scenarios for e-government implementation: Cloudy, Bright, Storm, and Rain. The first scenario was the Cloudy scenario, which is a scenario in which the digital leadership of regional leaders in Sumedang Regency is strong, but the digital literacy of state officials and citizens is low. The second is the Bright Scenario, a scenario in which the digital leadership of regional leaders in Sumedang Regency is strong and the digital literacy of state officials and citizens is high. The third is the Storm Scenario, a scenario in which the digital leadership of regional leaders in Sumedang Regency is weak and the digital literacy of state officials and citizens is low. The fourth, is the Rain Scenario, a scenario in which the digital leadership of regional leaders in Sumedang Regency is weak, but the digital literacy of state officials and citizens is high.Keywords: E-Government; Digital Leadership; Digital Literacy; Scenario Planning