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All Journal Journal Of Sharia Banking Jurnal Ilmu Pendidikan Guru Sekolah Dasar dan Usia Dini (PEDASUD)
Damar, Damar
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Economics, Econometrics & Finance Education Social Sciences Other

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THE INFLUENCE OF PRIMARY SERVICE AND ISLAMIC BUSINESS ETHICS ON CUSTOMER RETENTION PT.BSI KCP SIPIROK ON EMPLOYEES Ritonga, Kutbiah; Aminah, Rizka; Damar, Damar
Journal Of Sharia Banking Vol 4, No 2 (2023): Journal Of Sharia Banking
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/jsb.v4i2.8840

Abstract

There are still many K.H. Ahmad Dahlan Sipirok Islamic boarding school educators who do not use Islamic banks, they do not use Islamic banks because they do not know for sure the programs presented by these banks.  Thus, excellent service and Islamic business ethics can affect customer retention for employees of the K.H Ahmad Dahlan Sipirok Islamic boarding school.  The purpose of this study was to find out whether there is and how much influence excellent service and Islamic business ethics have on customer retention at Pondok Pesantren K.H.  Ahmad Dahlan Sipirok. The discussion in this study relates to marketing strategies in which it discusses excellent service, Islamic business ethics and customer retention.  The approach taken in business ethics is Islamically applied to Islamic banking as a strategy that can affect customer retention. This type of research is quantitative primary data research with a population of all educators and educational staff at Pondok Pesantren K.H.  Ahmad Dahlan Sipirok numbered 44 people. The sample in this study was 44 people who were determined using the saturation sampling technique.  The data analysis technique used to test the hypothesis is multiple linear regression analysis.  The analytical tool used to assist this research is SPSS version 23. The results of the research based on the results of data processing show that there is an influence of excellent service on customer retention at the K.H. Ahmad Dahlan sipirok Islamic boarding school and Islamic business ethics also influences customer retention at the K.H Ahmad Dahlan sipirok Islamic boarding school.  While the F test shows that there is an influence of excellent service and Islamic business ethics on customer retention.
Kesiapan Guru PAUD Terhadap Transformasi Kurikulum Merdeka Damar, Damar
Jurnal Ilmu Pendidikan Guru Sekolah Dasar dan Usia Dini Vol. 3 No. 1 (2026): PEDASUD - April
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/pedasud.v3i1.971

Abstract

The transformation of the Merdeka Curriculum at the Early Childhood Education (ECE) level requires teachers’ readiness as the main implementers of learning activities. This study aims to describe the level of ECE teachers’ readiness in facing the transformation of the Merdeka Curriculum, which includes pedagogical, professional, and psychological readiness. This research employed a descriptive quantitative approach involving ECE teachers who have implemented or are in the process of implementing the Merdeka Curriculum. Data were collected through a Likert-scale questionnaire that had been tested for validity and reliability, and analyzed using descriptive statistics. The results indicate that, in general, ECE teachers are categorized as ready to face the transformation of the Merdeka Curriculum. Teachers demonstrate a good understanding of play-based and child-centered learning principles, although challenges remain in lesson planning and developmental assessment implementation. Supporting factors include institutional support and access to training, while inhibiting factors involve limited mentoring and administrative workload. The findings are expected to serve as a basis for policymakers in designing sustainable professional development programs for ECE teachers.
Co-Authors Aminah, Rizka Ritonga, Kutbiah