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PERCEIVED EXTERNAL PRESTIGE ON DEVIANT WORKPLACE BEHAVIOR WITH MEDIATION OF JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT Pratiwi, Ita Wahyu; Armanu, Armanu; Rahayu, Mintarti
Jurnal Aplikasi Manajemen Vol. 20 No. 3 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.03.16

Abstract

This study focuses on perceived external prestige in reducing deviant workplace behavior by mediating job satisfaction and organizational commitment. This study aimed to determine and analyze the effect of perceived external prestige on deviant workplace behavior, either directly or indirectly, through the mediation of job satisfaction and organizational commitment. This study used saturated sampling. The sample used in this study is the civil servant of the Regional Government of Kediri Regency, East Java, especially the Regional Apparatus Organizations. Three Regional Apparatus Organizations are the Regional Personnel Agency, the Department of Transportation, and the Region Financial and Asset Management Agency, with a sample of 117 civil servants. The analytical method used is a causal study. Data were analyzed and processed using PLS-SEM statistical programming to evaluate the outer and inner structure of the model. The results reveal that perceived external prestige negatively and significantly affects deviant workplace behavior. The results of the mediation test show that job satisfaction and organizational commitment partially mediate the effect of perceived external prestige on deviant workplace behavior. Subsequent research studies will yield different results in another industry or region. Further research can conduct thorough research on all Regional Apparatus Organizations to obtain comprehensive research results, and systematic sampling techniques can be used to avoid cognitive bias from respondents.
IMPLEMENTASI IMPORTANCE-PERFORMANCE ANALYSIS (IPA): ANALISIS PREFERENSI KONSUMEN MUDA MIE SETAN MALANG PRATIWI, ITA WAHYU
Jurnal Ilmiah Mahasiswa FEB Vol. 6 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Penelitian  ini  dilatarbelakangi  oleh  keiinginan  dan  kebutuhan  dari  konsumen dalam  memilih  produk  mie  dengan  cita  rasa  pedas  di  Kota  Malang  yaitu  Mie Setan.  Salah  satu  cara  untuk  melihat  keinginan  dan  kebutuhan  konsumen  adalah dengan  menganalisis  preferensi  konsumen  yang  memilih  untuk  berkunjung  ke Mie Setan. Metode yang digunakan dalam menganalisis preferensi konsumen Mie Setan  yaitu  Importance-Performance  Analysis  (IPA).  Importance-Performance Analysis (IPA)digunakan untuk membuat peringkat (rangking) bermacam-macam atribut  jasa  dan  megidentifikasikan  tindakan  apa  yang  perlu  dilakukan  oleh perusahaan. Pengumpulan data dilakukan dengan menggunakan kuesioner kepada responden  konsumen  muda.  Sedangkan  metode  analisis  data  yang  digunakan adalah  metode  Importance-Performance  Analysis  (IPA)  dengan  menganalisis atribut mana saja yang memiliki tingkat kesesuaian antara tingkat kepentingan dan tingkat  kinerja.  Hasil  yang  didapat  dari  Importance-Performance  Analysis  (IPA) akan  digunakan  untuk  menentukan  strategi  yang  tepat  guna  memperbaiki  kinerja dari perusahaan.Kata  kunci:  Importance-Performance  Analysis  (IPA),  UMKM,  atribut kepentingan, atribut kinerja, atribut kesesuaianÂ