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All Journal JAM : Jurnal Aplikasi Manajemen International Journal of Artificial Intelligence Research Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Annals of Human Resource Management Research
Wijaya, Oscarius Yudhi Ari
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Social Sciences

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Journal : JAM : Jurnal Aplikasi Manajemen

 1 
THE ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS MEDIATION VARIABLES BETWEEN ORGANIZATIONAL COMMITMENTS AND EMPLOYEE PERFORMANCE: EVIDENCE FROM THE HOSPITALITY INDUSTRY IN SURABAYA Wijaya, Oscarius Yudhi Ari
Jurnal Aplikasi Manajemen Vol. 18 No. 1 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.01.13

Abstract

To create hotel customer satisfaction, OCB is needed constantly so that employ- ees themselves have expectations that exceed customer expectations themselves. As such, employees should continue to conduct OCB so that customers are satisfied with the high quality services shown by hotel employees. Therefore, it can be assumed that OCB has a fairly close relationship with the challenges of the hospitality industry services, so the understanding of OCB and its antecedent variables is important for the functioning of hotels effectively and efficiently. The purpose of this study is to examine the effect of Organizational Citizenship Behavior (OCB) as a mediator between organizational commitmentand employee performance. The number of research samples is 144 employees of 3, 4 and 5 star hotels in Surabaya. Research data was collected through questionnaires and processed using SmartPLS software. Three findings generated from this study are that organizational commitment has a positive and significant effect on employee performance both directly and through OCB as mediation, and OCB itself also directly has a positive and significant effect on employee performance. The results of this study are also very significant in enriching the OCB research area because it provides a more meaningful OCB measurement framework in the service industry, with special emphasis on the hospitality industry especially in Surabaya. This is very important because OCB began to gain popularity in the hospitality discipline recently.
PERFORMANCE MEASUREMENT IN ENTREPRENEURSHIP EDUCATION: TARGET AS A KEY TO SUCCESS OF BUSINESS RUN BY STUDENTS Wijaya, Oscarius Yudhi Ari; Radianto, Wirawan ED
Jurnal Aplikasi Manajemen Vol. 15 No. 4 (2017)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (82.123 KB) | DOI: 10.21776/ub.jam2017.015.04.16

Abstract

Entrepreneurship education has more varied teaching methods than other teaching methods in education. One of the most commonly used teaching methods is experiential- based learning. Through this method, students experience entrepreneurship education through their experience of establishing real business projects. One important aspect of this method is the target given to students. Target is one of the most frequently used aspects of management control mechanism, especially performance measurement. This study aims to investigate in-depth how students as businessmen interpret target charged to them. Qualitative approach with descriptive phenomenology method is used in this study. Interview is used as the primary data collection method. This study found that target is interpreted in such a way by the students. In this study, it is found that target is positively interpreted by students, but there are some students interpret target negatively. There is one key that arises in the interpretation; target is the key to the success of the business project run by students because target can increase student's motivation in running business project.
EFFECT OF LEADER MEMBER EXCHANGE AND PERCEIVED ORGANIZATIONAL SUPPORT ON INNOVATIVE WORK BEHAVIOR OF STAR RATED HOTEL EMPLOYEES Wijaya, Oscarius Yudhi Ari
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.464 KB) | DOI: 10.21776/ub.jam.2018.016.04.03

Abstract

This research aimed to determine the effect of Leader-Member Exchange (LMX) on Innovative Work Behavior (IWB) mediated by Perceived Organizational Support (POS) variable. This research used purposive sampling as a sampling technique. Samples of this study were 243 star rated hotel employees in Surabaya of the non-managerial level. Data collection was done by distributing a questionnaire. All returned questionnaires were analyzed using GCSA-based Structural Equation Modeling. The results revealed that LMX had a positive and significant effect on POS, POS had a positive and significant effect on IWB, and LMX had a positive and significant effect on IWB.
Mentoring dan Coaching sebagai Strategi Pengembangan Pendidikan Kewirausahaan: Studi Fenomenologi Wijaya, Oscarius Yudhi Ari; Radianto, Wirawan ED
Jurnal Aplikasi Manajemen Vol. 14 No. 4 (2016)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (67.57 KB) | DOI: 10.18202/jam23026332.14.4.08

Abstract

Entrepreneurship has been gained attention at the institutions of higher education in Indonesia. The entrepreneurship courses is a necessity for college student. The qualitative research with phenomenology was trying to explore the effectiveness of Mentoring and Coaching Strategy in the process of looking for ideas and transferring knowledge to the learners (students) during the Entrepreneurship education. Mentoring and Coaching have differences and similarities, briefly mentoring has a meaning giving direction and coaching meanslooking for ideas / opinions of students in solving problems that occur in the project based learning experienced by students.The problem occurs in the educator (facilitator) is to answer the question whether it should be mentoring or coaching.The findings in this study indicate that the facilitators have more difficulty in doing coaching than mentoring and in the process of coaching is not allowed to give advice to the studentbecause all the settlement ideas must come from their own and there are still many facilitators were doing more mentoring than coaching.
Co-Authors Elia Ardyan Wirawan ED Radianto