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All Journal Asia-Pacific Management and Business Application Emerging Science Journal
Thavorn, Jakkrit
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Factors Affecting the Adoption of PromptPay among Online Micro-retailers in Thailand Thavorn, Jakkrit; Terasirisin, Noppamas; Klongthong, Worasak
APMBA (Asia Pacific Management and Business Application) Vol. 8 No. 3 (2020)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2020.008.03.6

Abstract

Anticipating dramatic growth in the country’s e-commerce market, Thailand’s government initiated the PromptPay system for online retailers. However, many consumers have not yet signed up for the service, and small vendors tend not offer PromptPay as a payment option. This study aimed to understand the factors that affect online retailers’ intention to utilize PromptPay when selling their products on social media. An online questionnaire was used to collect data for quantitative analysis from 247 respondents who were individual merchants selling products or services on social media. The results showed that although use of online payment systems was universal among the respondents, most used direct money transfers, and only 18% of participants used PromptPay. Security, effort expectation, and social influence have a statistically significant influence on the intention to use PromptPay, whereas privacy and performance are not significant factors. These findings could particularly inform efforts by Thailand’s government and banks to ensure that online retailers feel confident adapting this service into their payment systems.
Motivational Factors Influencing Telework during the COVID-19 Pandemic Ngamkroeckjoti, Chittipa; Klongthong, Worasak; Thavorn, Jakkrit
Emerging Science Journal Vol. 6 (2022): Special Issue "COVID-19: Emerging Research"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/esj-2022-SPER-016

Abstract

During the COVID-19 pandemic, teleworking has proven to be an effective countermeasure to overcome the spread of this disease while enabling businesses to continue. However, little is known about the extent of their adjustment to daily life routine, interaction among self-control, assignments, family life matters, and coordination with colleagues. This study explores the impact of motivational factors on the performance of teleworkers. An exploratory study was conducted using an in-depth interview with 27 interviewees who work in Thailand and have more than a year of experience switching between being a teleworker and working on-site. The NVivo and SPSS software were performed to reveal deeper data insights and apply non-parametric tests in order to compare findings with various demographic profiles. The findings revealed that environment, time management, and reward are the strongest motivational factors, whereas labour intensity and job security present the weakest relationships with teleworkers' performance. Numerous implications and strategies to enhance their performance for both organizations and workers are provided. Firms can support a well-prepared environment and manage the flexibility of working time to increase employees' effectiveness. Moreover, the result-oriented approach can be one of the tools in evaluating their performance rather than attending to their full working time at home. Doi: 10.28991/esj-2022-SPER-016 Full Text: PDF
Co-Authors Klongthong, Worasak Ngamkroeckjoti, Chittipa Terasirisin, Noppamas