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All Journal ILKOM Jurnal Ilmiah
Mas, Pebri Ramadhan
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Computer Science & IT

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PENDETEKSIAN KERUSAKAN PRINTER MENGGUNAKAN METODE FORWARD CHAINING Amriana, Amriana; Dodu, Albrecht Yordanus Erwin; Mas, Pebri Ramadhan
ILKOM Jurnal Ilmiah Vol 12, No 1 (2020)
Publisher : Teknik Informatika Fakultas Ilmu Komputer Univeristas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2852.449 KB) | DOI: 10.33096/ilkom.v12i1.523.47-57

Abstract

As technology advances, almost everyone has a printer in their home as a printing aid. but not a few printers that have small or big problems. with this technological advancement, almost all people have personal smarthpones. This research aims to build a moble based system where users can solve printer problems by using applications on their smartphones based on knowledge obtained from experts created by the Forward Chaining method. This expert system can detect nine different types of printers owned by Canon manufacturers with total of 26 Problem and 38 symptomps and has an 80 % of accuracy.
Co-Authors Amriana Amriana Dodu, Albrecht Yordanus Erwin