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E-CRM Mobile Applications To Improve Customer Loyalty (Case Study: PT Supermal Karawaci) Padeli, Padeli; Mulyati, Mulyati; Faisal, Muhammad; Debora, Siska
APTISI Transactions on Management (ATM) Vol 4 No 1 (2020): ATM (APTISI Transactions on Management)
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (439.852 KB) | DOI: 10.33050/atm.v4i1.1083

Abstract

Disruptive Technology is one of the backbones of Indutry4.0, In this era the company's large size is no longer a guarantee. Speed ​​in adapting to the development and behavior of consumers is the main key. Therefore, companies must be sensitive and do self-introspection so they can detect their position in the midst of the development of science and technology in order to maintain their existence and have the opportunity to dominate the market. PT Supermall Karawaci, which is engaged in the retail business, needs to adapt and understand this rapid technological development, so for this business sector requires interaction with customers. The current system is good, but in some procedures that make customer service less than optimal and will be better if there is an effort so that customer loyalty can increase and of course the company's profit will increase. Therefore, the writers make this problem as a foundation in research and application development (E-CRM), the writers use the method of observation, elicitation, SWOT, Unified Modeling Language (UML), prototype and black box as methods of data collection, analysis, design and testing. For design, programming, web server and database, the writer uses Adobe XD applications, Android Studio, PHP, XAMPP and Microsoft SQL Server.
Begonia Inventory Along the Rantau Malam Hiking Trail, TNBBBR, Indonesia Debora, Siska; Lovadi, Irwan; Gusmalawati, Dwi
Jurnal Biologi Tropis Vol. 26 No. 3 (2026): in Progress
Publisher : Biology Education Study Program, Faculty of Teacher Training and Education, University of Mataram, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jbt.v26i3.12444

Abstract

Begonia is a herbaceous plant that grows in tropical rainforests from lowland and highland areas. Until now, exploration of Begonia in West Kalimantan is mostly done in lowland areas. Data on Begonia spread in highland areas in West Kalimantan are still limited. The study aims to investigate Begonia types, morphological characteristics, and habitats. The hiking track of the Rantau Malam Resort in Bukit Baka Bukit Raya National Park, Sintang Regency, was the site of this study. The cruising method was used for sampling. The results showed that there were five types of Begonia, namely B. lailana Kiew & Geri, B. mariaensis Rimi & Simun, B. paoana Kiew & S. Julia, B. danumensis F.Y Chong and B. bawangensis Houghes. Four of the five Begonia types grow on soil, while one grows on rocks. Begonia mariaensis is a new record for Indonesia.