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All Journal Aktiva : Jurnal Akuntansi dan Investasi
Setyono, Dedi
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Economics, Econometrics & Finance

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ANALISIS PENERAPAN NEW PUBLIC MANAGEMENT (NPM) SEBAGAI KERANGKA PENINGKATAN KUALITAS PELAYANAN PADA BALAI KESEHATAN/RUMAH SAKIT Setyono, Dedi
JURNAL AKUNTANSI DAN INVESTASI Vol 4, No 2 (2019): AKTIVA
Publisher : Fakultas Ekonomi, Program Studi Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (357.156 KB) | DOI: 10.35835/aktiva.v4i2.725

Abstract

The paradigm of New Public Management (NPM) is a system of public administration at the actual, because NPM seeks to improve the performance of the public sector as in the private sector. The application of the concept of New Public Management (NPM) has given a dramatic increase in the public sector, such as the traditional management of rigid, convoluted bureaucratic model of public sector management into a flexible, open, and more to accommodate the market. Quality improvement of service quality, NPM is able to provide optimal considerable changes in service delivery, such as transparency, simplicity, flexibility, effectiveness, efficiency, and accountability in order to obtain excellent service.
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