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All Journal Journal of Indonesian Tourism and Development Studies JASa (Jurnal Akuntansi, Audit dan Sistem Informasi Akuntansi)
Nikodimus, Nikodimus
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Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Benefits of Accounting Information Systems to Improve Service Quality at Regional General Hospital (RGH) dr. Agoesdjam Ketapang District Haryaningsih, Sri; Elyta, Elyta; Nikodimus, Nikodimus; Apriyanto, Dhidik
JASa (Jurnal Akuntansi, Audit dan Sistem Informasi Akuntansi) Vol 7 No 3 (2023): December
Publisher : Program Studi Akuntansi Universitas Langlangbuana Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/jasa.v7i3.2268

Abstract

This study aims to analyze the benefits of accounting information systems in improving service quality at the regional general hospital (RGH) dr Agoesdjam in Ketapang Regency. Accounting Information Systems in the current era serve as a source of information that presents financial reports on the company's performance over a period to both internal and external stakeholders. The research methodology employed in this study utilizes questionnaires, with primary data collected through the reception or responses of the respondents (sample). The survey was conducted by distributing questionnaires to 52 selected samples, chosen based on considerations that the samples adequately represent the characteristics of the entire population. The findings of this research indicate that the benefits of accounting information systems contribute to enhancing service quality at the regional general hospital (RGH) dr Agoesdjam in Ketapang Regency. The accounting information system plays a role in improving the quality of services by facilitating the timely completion of hospital administration tasks for both inpatient and outpatient services. The accuracy and speed of service provision reduce patient waiting times. The system is responsive in providing fast services, offering clear procedures, and presenting information to inpatients and outpatients in an easily understandable manner. In summary, the study underscores the pivotal role of accounting information systems in elevating the quality of services at the regional general hospital. The system enhances the efficiency of hospital administration, resulting in more accurate and prompt services, thereby minimizing patient wait times. The responsiveness of the system in delivering services and providing clear information contributes to the overall improvement in service quality at the hospital.
Strategy Formulation of Balek Angin Lake as an Ecotourism Attraction to Support Sintang Regency's Sustainable Development Program Kamaludin, Kamaludin; Antonius, Antonius; Emanuel, Viktor; Nikodimus, Nikodimus; Sinaga, Markus; Setiawan, Hendra
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.03.06

Abstract

This study aimed to explore the strengths and challenges in formulating a strategy to support the development of the Balek Angin Lake area under the scheme of Sintang Lestari (Sintang sustainable development protocols). This research was carried out in May and June 2019, where field visits focused around the site of Balek Angin Lake located in Akcaya I and Jerora Satu Villages in Sintang subdistrict of Sintang Regency, West Kalimantan Province. This research used a descriptive-quantitative approach. The study uses questionnaires to 10 representative informants, in-depth interviews, and field observations in data collection. Data were analyzed descriptively and SWOT analyses were used to formulate the development strategy. The results of this study show some strengths supporting the development of the area as an ecotourism site, i.e. undisturbed ecosystems, well-protected fish both in quantity and species diversity, the existence of regulation protecting lakes issued by the head of local government (Sintang Regent), and the existence of local non-governmental organization whose concern in nature protection of Balek Angin lake and upstream of Jemelak River. The main challenge, however, includes the widening business area managed by local residents, such as sand mining, plantation and settlement, disposals from households leading into the lake, and the decrease of household income as the result of the decrease of the price of Sintang's primary commodities. SWOT analyses result in 2.779 : 2.203, which means a horizontal integration strategy where collaboration among different stakeholders is needed. The strategy to develop Balek Angin Lake as an ecotourism site includes the enhancement of the ecosystem through protecting the upstream-downstream area, collaboration of local community and local government through the integration of local community, local NGO, local government, funding NGO, local academia and other environment-conscious stakeholders. Keywords: Ecotourism, Sintang, strategy.
Co-Authors Antonius Antonius Dhidik Apriyanto Elyta Elyta Emanuel, Viktor Haryaningsih, Sri Hendra Setiawan Kamaludin Kamaludin Sinaga, Markus