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Analisis Wacana pada Akun Twitter @DivHumas_Polri dalam Manajemen Krisis Tragedi Kanjuruhan Putri, Wahyu; Afrilia , Ascharisa Mettasatya; Istiyanto, Bekti; Hermawan, Rizal Rizky
EKSPRESI DAN PERSEPSI : JURNAL ILMU KOMUNIKASI Vol 7 No 1 (2024): January
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33822/jep.v7i1.6422

Abstract

Polri as a law enforcement agency has a role as a community protection agency and should have a positive reputation in society. However, the fact is that Polri's reputation has suffered a significant decline after the Kanjuruhan tragedy. A number of public opinions, especially on social media, ultimately cornered the Police so that it had a negative impact on the existence of the Police's reputation. Police Public Relations utilizes Twitter social media to restore reputation after the Kanjuruhan tragedy. This study aims to analyze the discourse developed by Polri Public Relations as a crisis management strategy. This research is a descriptive study using qualitative methods and using the theoretical approach of critical discourse analysis proposed by Van Dijk. The results of the study show that the public relations discourse of the National Police through Twitter social media shows an image restoration strategy of denying it by blaming other parties. This is reflected in the text which focuses on describing the parties involved as the trigger for the Kanjuruhan tragedy. Accuracy in choosing a strategy can strengthen organizational attitudes and be able to change public opinion from negative and antipathy to positive and sympathy.
Framing Prahara Rumah Tangga Baim Wong-Paula Verhouven di Media Online: Perspektif Ruang Publik Habermas: Framing the Baim Wong-Paula Verhouven Household Dispute in Online Media: Habermas's Public Sphere Perspective Ocktaviany, Tuty; Kusumajanti, Kusumajanti; Istiyanto, Bekti
Edu Cendikia: Jurnal Ilmiah Kependidikan Vol. 5 No. 02 (2025): Research Articles, August 2025
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/educendikia.v5i02.7042

Abstract

This study examines media coverage of actor Baim Wong's divorce lawsuit against Paula Verhoeven, which attracted widespread public attention after Baim publicly revealed Paula's alleged infidelity. Drawing on Robert N. Entman's framing theory and Jürgen Habermas's concept of the public sphere, this study examines how Indonesian online media framed the issue and its implications for public discourse. In Habermas's idealized conception of the public sphere, the media function as facilitators of rational and inclusive discussion; however, the research findings indicate that contemporary reporting practices are often driven by media agendas, audience appeal, and moral orientations that influence how events are interpreted. The analysis reveals differences between two major media outlets: Okezone.com tends to legitimize Baim Wong's actions by emphasizing narratives of moral justification and sympathy. At the same time, Detik.com adopts a more critical stance by questioning the ethics of disclosing personal conflicts in the public sphere and highlighting the diverse responses of netizens.Nevertheless, both media outlets prioritize sensationalism and emotional engagement over rational deliberation. These framing practices demonstrate a shift toward entertainment-based journalism that undermines the media's democratic function in fostering critical discussion. This study concludes that Indonesian media need to strengthen reporting ethics, accuracy, and respect for privacy to improve the quality of public discourse and maintain social harmony in the digital era.