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Journal : Jurnal Minfo Polgan (JMP)

PENGEMBANGAN STANDAR PROSEDUR OPERASIONAL (SPO) UNTUK PELAYANAN KEGAWATDARURATAN OBSTETRI Utami, Ria Lusi; Febriani, Winda; Ginting, Nita Berliana Br
Jurnal Minfo Polgan Vol. 13 No. 1 (2024): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v13i1.15404

Abstract

Obstetric emergencies are a leading cause of maternal and neonatal morbidity and mortality worldwide. Prompt, appropriate, and standardized care is crucial to saving lives. Standard Operating Procedures (SOPs) are documents that guide the steps in a process, ensuring consistency, efficiency, and safety. This literature review aims to explore the importance, principles, and challenges in developing and implementing SOPs for obstetric emergency care. The review results indicate that clear, concise, and evidence-based SOPs significantly improve response speed, adherence to clinical protocols, team coordination, and ultimately, clinical outcomes for mothers and babies. Effective SOP implementation can reduce variation in practice, minimize medical errors, and empower healthcare workers in crisis situations. Challenges include the need for socialization and training, ongoing updates, and resistance to standardization. Developing effective SOPs requires a participatory approach, leadership commitment, and integration with broader quality management systems.
PENGARUH BUDAYA ORGANISASI TERHADAP KUALITAS PELAYANAN KEBIDANAN DI RUMAH SAKIT Utami, Ria Lusi; Febriani, Winda; Ginting, Nita Berliana Br
Jurnal Minfo Polgan Vol. 11 No. 2 (2022): Article Research
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v11i2.15405

Abstract

The quality of midwifery care is a crucial factor in ensuring maternal and infant health, as well as a positive birth experience. In hospitals, this quality of care is not only determined by the competence of individual midwives but is also strongly influenced by the prevailing organizational culture. Organizational culture shapes the values, norms, beliefs, and behaviors shared by members of the organization. This literature review aims to analyze and synthesize how various dimensions of organizational culture (e.g., patient-centered culture, safety culture, innovation culture, and support culture) influence the quality of midwifery care in hospital settings. The review results indicate that a strong, positive, and quality-oriented organizational culture significantly improves midwife job satisfaction, team collaboration, adherence to standards, and ultimately, the quality of care received by patients. Conversely, a dysfunctional culture can hinder midwife performance and compromise patient safety. The implications of this review highlight the importance of leadership in shaping a culture that supports excellence in midwifery care.