Tourism does not rely solely on the attractiveness of its destinations but also on how well the existing facilities are managed to support visitor comfort and satisfaction. This study aims to understand the facility management process at theRiau Garden Culinary Tourism Object in Pekanbaru City,Riau Province, as part of efforts to improve the quality of tourism services. The research employs a qualitative descriptive approach, with data collected through observation, interviews, and direct documentation in the field. The findings indicate differences between interview results and direct field observations, particularly regarding the effectiveness of supervision and the discipline of operational field staff. In general, facility management atRiau Garden is well implemented, focusing on gradual quality improvement rather than the addition of new facilities. Coordination is carried out communicatively, primarily using WhatsApp as the main medium of communication. The communication system runs horizontally and routinely through daily reports. However, field findings show that supervision tends to focus more on the front and central areas with high visitor activity. Overall, the facility management atRiau Garden has effectively applied facility management functions and contributed to enhancing visitor comfort, although improvements are still needed in supervision and operational discipline. Keywords: “Facility Management, Culinary Tourism,Riau Garden, Tourism Management”