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All Journal Journal of Research and Technology J-Dinamika: Jurnal Pengabdian Kepada Masyarakat El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Lissa Rosdiana Noer
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Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences

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Journal : Journal of Research and Technology

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ANALISA PERBAIKAN CSR MELALUI KEPUASAN MASYARAKAT PENERIMA BANTUAN Lissa Rosdiana Noer
Journal of Research and Technology Vol. 4 No. 2 (2018): JRT Volume 4 No 2 Des 2018
Publisher : 2477 - 6165

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (108.596 KB) | DOI: 10.55732/jrt.v4i2.199

Abstract

Corporate Social Responsibility is part of the strategy and management policy for a company, as compensation for implementing business activities that indirectly affect to the community activities and the environment around it. There are several CSR patternsthat can be applied: the involvement of companies, foundations or corporate social organizations, partnering with other parties, and supporting or joining a consortium. CSR is signed to be successful if the recipient community is satisfied. Satisfaction levelwas analyzed using the Service Quality Method, assuming the company has implemented 3P (Profit, People, Planet) and knews public expectations. The results of data processing using GAP analysis showed that CSR needed to be improved in Sumberrejo Village, Banyuglugur and Binor Villages, among others: improvements in the four companies' efforts in providing improvements, sustainable wished by companies in providing CSR sustainability, increasing community capacity to solve problems using training ever given, and improved conditions for CSR assistance. Improvements were needed to improve the quality of next CSR. Keywords: Corporate Social Responsibility, Service Quality, Profit, People, Planet.
ANALISA PERBAIKAN CSR MELALUI KEPUASAN MASYARAKAT PENERIMA BANTUAN Lissa Rosdiana Noer
Journal of Research and Technology Vol. 4 No. 2 (2018): JRT Volume 4 No 2 Des 2018
Publisher : 2477 - 6165

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55732/jrt.v4i2.199

Abstract

Corporate Social Responsibility is part of the strategy and management policy for a company, as compensation for implementing business activities that indirectly affect to the community activities and the environment around it. There are several CSR patternsthat can be applied: the involvement of companies, foundations or corporate social organizations, partnering with other parties, and supporting or joining a consortium. CSR is signed to be successful if the recipient community is satisfied. Satisfaction levelwas analyzed using the Service Quality Method, assuming the company has implemented 3P (Profit, People, Planet) and knews public expectations. The results of data processing using GAP analysis showed that CSR needed to be improved in Sumberrejo Village, Banyuglugur and Binor Villages, among others: improvements in the four companies' efforts in providing improvements, sustainable wished by companies in providing CSR sustainability, increasing community capacity to solve problems using training ever given, and improved conditions for CSR assistance. Improvements were needed to improve the quality of next CSR. Keywords: Corporate Social Responsibility, Service Quality, Profit, People, Planet.
Co-Authors Bhawika, Gita Widi Gogor Arif Handiwibowo Nafla Aqilah Siti Aulia Majidah A. Sasli