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All Journal Foristek CCIT (Creative Communication and Innovative Technology) Journal
Rasmita, Hajra
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Application of Webqual 4.0 and Importance Performance Analysis Methods in Analyzing The Quality of Information Technology SIPENDEKAR Services Kartika, Rina; Syahrullah, Syahrullah; Rasmita, Hajra; Rinianty, Rinianty; Yanti, Wirda; Lapatta, Nouval Trezandy
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 1 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3569

Abstract

Information technology plays a very important role, especially in the field of education, one of which is through the use of websites. The Department of Information Engineering at Tadulako University is one of the universities that utilizes websites, one of which is the information system for administrative services and final assignments (SIPENDEKAR). Sipendekara is designed to facilitate the submission of titles, guidance, and proposal exams, final exams, and thesis exams. But so far, there has been no research that measures the quality of the sipendekar website based on perceptions of usability, information quality, and service interaction quality using the IPA method. This study aims to determine the quality of Sipendekar services using the webqual 4.0 method as the basis for determining the questionnaire. Then the Importance Performance Analysis method to analyze questionnaire data to identify attributes that have met and have not met user expectations. The results showed an average level of conformity of 92.63%. The average gap analysis result is -0.33. The results of the Cartesian quadrant there are 4 attributes in the first quadrant that are prioritized for improvement and there are 9 attributes that achieve a high level of satisfaction and only need to maintain quality.
IMPLEMENTASI SISTEM INFORMASI NILAI MATA PELAJARAN BERBASIS WEB DENGAN FITUR PEMILIHAN SISWA BERPRESTASI AKADEMIK MENGGUNAKAN METODE PROFILE MATCHING Wirdhayanti, Wirdhayanti; Hendra, Syaiful; Rasmita, Hajra; Idhamsyahreza, Idhamsyahreza
Foristek Vol. 13 No. 1 (2023): Foristek
Publisher : Foristek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54757/fs.v14i1.248

Abstract

The use of a computerized system saves data processing time, data storage can be safer than manual storage and can reduce the human error factor. There fore the use of information systems as a data management tool must be designed according to existing needs. This is what is needed by SMP N 5 Palu because the management of existing subject values is still done manually so it has weaknesses, including recording grades, making attendance reports, and making report cards which is quite difficult to collect lesson values from each teacher so that the recording process becomes hampered and The process of selecting outstanding students which has been carried out so far by the school still has several weaknesses as a result it raises several problems, including the processing of data for selecting outstanding students which takes a long time and the possibility of human error occurring in data processing. Therefore, a web-based subject score information system was created with the feature of selecting outstanding students using the Profile Matching method. This system was developed using the Profile Matching method, which is a multi-criteria decision-making method that has very simple calculations but has good level of selectivity in determining an alternative. The results of this study are in the form of applications that can help provide information on subject values and decisions in determining students' academic achievements at the school.
Co-Authors Idhamsyahreza, Idhamsyahreza Kartika, Rina Nouval Trezandy Lapatta Rinianty, Rinianty Syahrullah Syahrullah Syaiful Hendra Wirdhayanti, Wirdhayanti Yanti, Wirda