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All Journal International Journal of Economics, Business and Accounting Research (IJEBAR)
Tanzil, Fey Fey
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Economics, Econometrics & Finance

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THE EFFECT OF SERVICE QUALITY EDUCATION ACADEMIC AND FACILITIES STUDENT SATISFACTION Noor, Lorine Kalista; Tanzil, Fey Fey
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 4, No 02 (2020): IJEBAR, VOL. 04 ISSUE 02, JUNE 2020
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v4i02.1047

Abstract

This study aims to assess whether the service quality of academic and educational facilities affects either jointly or partially on student satisfaction. The population in this study were students numbered 130, the number of samples taken as many as 88 students. Data collection instrument used was a questionnaire using Likert scale which is based on the construction summarized from various theories that translate them into operational variable, while the testing of research instruments is done through validity and reliability test. Hypothesis testing is done using a multiple linear regression analysis. The results showed that (1) Taken together there is the influence of academic services and facilities quality education to student satisfaction,
Co-Authors Noor, Lorine Kalista