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All Journal Journal of Accounting Management Business and International Research Jurnal Administrasi Terapan
Pelamonia, Merryll
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Economics, Econometrics & Finance Social Sciences

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The Effect of Service Quality and Price on Consumer Satisfaction at the Coto Makasar Nusantara Restaurant, Wayame Village, Teluk Ambon District Musardi, Musardi; Pelamonia, Merryll; Sinay, Fransisca Riconita
Journal Of Accounting Management Business And International Research Vol 1, No 2 (2022): October 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (349.469 KB) | DOI: 10.57235/jambuair.v1i2.80

Abstract

This study aims to determine how the influence of service quality and price on consumer satisfaction at the Coto Makasar Nusantara Restaurant in Wayame Village, Teluk Ambon District. The method in this study uses a quantitative approach through the SPSS program with data collection techniques are observation, questionnaires and documentation. Based on the results of the data analysis test, it shows that simultaneously (F test) the independent variables of service quality (X1) and price (X2) together or simultaneously have a positive and significant effect on consumer satisfaction (Y) at the Coto Makasar Nusantara Restaurant, Wayame Village, Ambon Bay District. The influence of service quality and price is 65.3%, while the remaining 34.7% is influenced by other variables not examined in this study.
PENGARUH PENGEMBANGAN OBJEK WISATA PANTAI PASIR PANJANG TERHADAP PENDAPATAN PELAKU USAHA DI DESA NGILNGOF KABUPATEN MALUKU TENGGARA Bwariat, Milus Andrityaman; Pelamonia, Merryll; Rehatta, Geradin
Jurnal Administrasi Terapan Vol. 1 (2022): Jurnal Administrasi Terapan
Publisher : P3M Politeknik Negeri Ambon

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Abstract

This study aims to determine the effect of developing long sand beach tourism objects on the income of business actors in Ngilngof Village, Southeast Maluku Regency. The sample in this study were 45 business actors on Pasir Panjang Beach. The data collection technique in this study was a questionnaire. The analytical technique used in this study was simple linear regression analysis, t-test analysis, validity test, normality test reliability test, heteroscedasticity test. The results of the study show that the long sand beach tourist attraction greatly affects the income of business actors because long sand beach is good for business land because many tourists always and want to visit long sand beach attractions.Keywords: Tourist Attractions, Income of Business Actors.
Co-Authors Bwariat, Milus Andrityaman Musardi, Musardi Rehatta, Geradin Sinay, Fransisca Riconita