Saharaeni, Yeni
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ANALISIS PENGGUNAAN APLIKASI MAXIM UNTUK MENINGKATKAN KUALITAS LAYANAN MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE (UEQ) Liwandouw, Jannuar Gideon; Yunus, Arfan; Saharaeni, Yeni
KHARISMA Tech Vol 19 No 1 (2024): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v19i1.405

Abstract

The purpose of this study is to analyze the use of the maxim application to improve service quality using the User Experience Questionnaire (UEQ). This study used the User Experience Questionnaire (UEQ) research method and in this study also collected questionnaire data and a total sample of 50 people. Sources of data in this study are primary and secondary data. With the stages of research starting from determining the formulation of the problem, analyzing needs, determining questions, determining respondents, measuring UEQ, and the last is drawing conclusions. The results of this study indicate that the service quality of the Maxim application still needs to be improved. This is supported by the results of the benchmark diagram where the average is in the yellow area which means below average and even red which means bad. Of the 6 existing aspects or scales, 3 aspects that are suggested to be updated or improved are attractiveness, accuracy, and novelty.
ANALISIS DAN OPTIMASI KINERJA APLIKASI POTIO MENGGUNAKAN LOAD TESTING JMETER Garjitno, Meike; Angriani, Husni; Saharaeni, Yeni
JTRISTE Vol 12 No 2 (2025): JTRISTE
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/jtriste.v12i2.625

Abstract

Optimasi database dan kode terbukti menurunkan error hingga 0% serta meningkatkan throughput dan waktu respon aplikasi Potio meskipun beban pengguna tinggi. Potio merupakan aplikasi pengingat konsumsi obat bagi penderita penyakit kronis. Pengujian kinerja dilakukan menggunakan uji beban (load testing) dengan Apache JMeter pada enam titik layanan utama (endpoint) dengan skenario 50, 100, dan 150 pengguna serentak. Hasil awal menunjukkan penurunan performa pada 150 pengguna, ditandai dengan meningkatnya waktu respon, turunnya throughput, dan munculnya error. Dua eksperimen dilakukan, yaitu peningkatan kecepatan jaringan internet serta optimasi database dan kode. Hasil menunjukkan bahwa meskipun peningkatan jaringan memberi dampak positif, optimasi database dan kode lebih konsisten memperbaiki performa, terbukti dari penurunan error hingga 0%. Kesimpulannya, perbaikan sisi sistem lebih efektif dibanding hanya mengandalkan peningkatan jaringan.