Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal International Journal of Tourism and Hospitality in Asia Pasific
PONTOH, NATALIA
Unknown Affiliation
Humanities

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Foodpanda’s Impact on Consumer Behavior During the Pandemic Ang, Hui Jun; Jules, Alwenna Fabian; Zulhaime, Aina Zalikha; Ang, Xiao Sian; Kamarozaman, Amir Aiman; Pontoh, Natalia
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 2 (2022): June 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (273.479 KB) | DOI: 10.32535/ijthap.v5i2.1578

Abstract

The COVID-19 pandemic has set off a new era in the world, the food delivery applications have become an important aspect of individuals’ daily lives. In addition, consumer behavior will change during COVID-19 pandemics. Due to changes in consumer behavior during the pandemics, many companies are facing difficulties such as reduced sales. Therefore, this paper aims to examine the impact of consumer behavior on Foodpanda during the COVID-19 pandemic. Lockdown and social distancing have disrupted consumer buying and shopping habits during the COVID-19 pandemic. This dramatic scenario also strongly influenced consumer behavior. The data was collected using an online questionnaire. The data was collected primarily through surveys distributed to 100 respondents. The results show that Food panda provides a very convenient service for customers during the Covid-19 outbreak. The results also show that customers are satisfied with the quality of Food panda’s service. Keywords: Consumer Behavior, Covid-19 Pandemics, Food Panda, Impact.
Foodpanda’s Impact on Consumer Behavior During the Pandemic Ang, Hui Jun; Jules, Alwenna Fabian; Zulhaime, Aina Zalikha; Ang, Xiao Sian; Kamarozaman, Amir Aiman; Pontoh, Natalia
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 2 (2022): June 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v5i2.1578

Abstract

The COVID-19 pandemic has set off a new era in the world, the food delivery applications have become an important aspect of individuals’ daily lives. In addition, consumer behavior will change during COVID-19 pandemics. Due to changes in consumer behavior during the pandemics, many companies are facing difficulties such as reduced sales. Therefore, this paper aims to examine the impact of consumer behavior on Foodpanda during the COVID-19 pandemic. Lockdown and social distancing have disrupted consumer buying and shopping habits during the COVID-19 pandemic. This dramatic scenario also strongly influenced consumer behavior. The data was collected using an online questionnaire. The data was collected primarily through surveys distributed to 100 respondents. The results show that Food panda provides a very convenient service for customers during the Covid-19 outbreak. The results also show that customers are satisfied with the quality of Food panda’s service. Keywords: Consumer Behavior, Covid-19 Pandemics, Food Panda, Impact.
Co-Authors Ang, Hui Jun Ang, Xiao Sian Jules, Alwenna Fabian Kamarozaman, Amir Aiman Zulhaime, Aina Zalikha