Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
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This Author published in this journals
All Journal Journal of Rural Tourism (JoRT)
Purwaningrum, Hesti
Unknown Affiliation
Humanities Earth & Planetary Sciences Economics, Econometrics & Finance Social Sciences

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Investigating the habits and satisfaction of tourists towards culinary facilities at Manggar Sari Beach, East Kalimantan Purwaningrum, Hesti
Journal of Rural Tourism Vol. 1 No. 1 (2024): January - June
Publisher : Borneo Novelty Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70310/s8s0g403

Abstract

Purpose - This study aims to explore the development of rural tourism in Indonesia, focusing on emerging trends, key challenges, and opportunities for sustainable growth. Methodology/Design/Approach - The research adopts a qualitative review approach, synthesizing recent academic literature, government reports, and case studies related to rural tourism practices in various regions of Indonesia. Findings - The study identifies a growing interest in rural tourism driven by government initiatives and community-based tourism models. However, it also highlights persistent challenges such as limited infrastructure, lack of professional management, inconsistent policy implementation, and the need for stronger local capacity-building. Originality/Value - This paper provides a consolidated overview of the rural tourism landscape in Indonesia, offering insights into both its current state and future potential. It serves as a valuable reference for policymakers, tourism developers, and researchers aiming to support sustainable rural tourism in Indonesia.
Analyzing tourist satisfaction towards tour guides performance at Parama Iswari Exhibition Putri, Hossiana Geananda; Maturbongs, Sevira G. A.; Agnescia, Yohana; Purwaningrum, Hesti
Journal of Rural Tourism Vol. 2 No. 2 (2024): July - December
Publisher : Borneo Novelty Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70310/3dejvw90

Abstract

Purpose - The purpose of this study is to examine how tour guide skills, knowledge, and attitude—through intrapersonal and interpersonal servability—affect tourist satisfaction at the Parama Iswari Exhibition.Methodology/Design/Approach - The study uses a descriptive qualitative approach with data triangulation and focus group discussions. Data were collected through direct observation, interviews, and document studies.Finding - The study found that the tour guides' intrapersonal and interpersonal servability performance positively influenced tourist satisfaction. This highlights the importance of the competency of tour guides, including their skills, knowledge, and attitudes, in enhancing the overall tourist experience.Originality/Value - This research emphasizes the role of tour guides' competencies in influencing tourist satisfaction. It underlines how the tour guide's personal and interpersonal qualities can significantly impact the quality of the tourist experience, offering insights for improving service standards in exhibitions and similar settings.
Optimizing the quality of service excellence through the application of technology in tourism destination Aguilera, Elvis; Mokoginta, Gefira; Lingga, M Kresna Daffa Marta; Purwaningrum, Hesti
Journal of Rural Tourism Vol. 3 No. 1 (2025): January - June
Publisher : Borneo Novelty Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70310/jrt.2025.03010616

Abstract

Purpose - The purpose of this study is to determine how the application of technology can impact the quality of excellent service at Bale Tirto, a tourism destination with a Javanese heritage concept located in Kiringan, Ponggok, Polanharjo, Klaten. Methodology/Design/Approach - The study uses a qualitative approach, gathering data through observation and interviews. It focuses on understanding the current manual operational system at Bale Tirto, such as handwritten bookkeeping and ordering, and how the introduction of technology can improve performance and service quality.Finding - The findings show that the application of technology at Bale Tirto has led to improved employee knowledge and ability to operate technology. This, in turn, has made the services provided to tourists and customers more optimal and efficient, resulting in enhanced service quality and overall performance.Originality/Value - This research highlights the significant role that technology can play in improving service quality at tourism destinations. By shifting from manual to technological systems, the study demonstrates how operational efficiency can be enhanced, leading to better customer experiences and improved business performance at Bale Tirto.
Co-Authors Agnescia, Yohana Aguilera, Elvis Lingga, M Kresna Daffa Marta Maturbongs, Sevira G. A. Mokoginta, Gefira Putri, Hossiana Geananda