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Journal : Journal of Business and Management

Analyzing Human Capital Readiness and Organizational Digital Transformation Toward Industry 4.0 PT. Telekomunikasi Indonesia Witel Madiun Ardanta, Wigakarim; Sushandoyo, Dedy
Journal of Business and Management Vol 9, No 2 (2020)
Publisher : Journal of Business and Management

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Abstract. The purpose of this research is to find out how the readiness of human capital and digital transformation of the organization at Telkom Witel Madiun toward change in industry 4.0. The analysis technique used in this study is to analyze employee perceptions about the gap that occurs between the present condition and the expected conditions of each variable consisting of factors such as Knowledge, Hard Skill, Soft Skill, and Attitude using Importance Performance Analysis (IPA). Each variable in these factors will be mapped in the Cartesian diagram quadrant to find out which variable should be considered. The subjects of this study is Telkom Witel Madiun human capital, Telkom Witel Madiun full-time employees. Furthermore, researchers used qualitative through interviews to find out how Telkom Witel Madiun dealing with digital transformation. The results of this study will produce the condition of human capital at Telkom Witel Madiun and then will give the right suggestion or solution in accordance with the previous analysis. Although Telkom Witel Madiun already using a digitalization on their operational business, they need to improve their human capital due to the technology advancement nowadays to create more efficient and accurate work.Keywords: Industry 4.0, Human Capital, Gap Analysis, Generation, Digital Transformation
Designing change management for business expansion in a msme (study case of tahu sulthan company) Hakim, Bachtiar Firdaus Lukman; Sushandoyo, Dedy
Journal of Business and Management Vol 9, No 2 (2020)
Publisher : Journal of Business and Management

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Abstract

Abstract. Micro, Small, and Medium Enterprises is a productive business that is very important in creating jobs and developing the global economy for Indonesia. One of the industries of MSME that encourages economic growth is the food and beverage industry especially in the food processing sector. Klaten Regency is an area located in Central Java that has a variety kind of MSME, one of which is the tofu-making industry, one of the tofu companies that is still running is the Tahu Sulthan company. Tahu Sulthan company is a company that was founded in 2010. This tofu company was founded by Mr. Widoyo and is engaged in the tofu processing industry. The problem that arises and is experienced by this company is that it still does not have a well-organized management system., such as problems with workers, administrative, marketing, operational, sales growth, and competitor pressure. This research was prepared using two models of change management, by using the McKinsey 7s as a model in diagnosing problems. Then, after the solution is obtained, proceed with using Kotter’s 8 Step of Change to implement the change strategyKeywords: Change Management, Micro-Small-and-Medium-Enterprises (MSME), Business Expansion, 7s McKinsey, Kotter ‘s 8 Step of Change Management Model