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All Journal Economicus: Jurnal Ekonomi dan Manajemen
Andayani, Asti
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Economics, Econometrics & Finance Other

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ANALISIS FAKTOR YANG MEMPENGARUHI PENGGUNA JASA KANTOR JASA PENILAI PUBLIK DI INDUSTRI PERBANKAN Kholis, Nur; Andayani, Asti
Economicus Vol. 12 No. 2 (2018): DESEMBER
Publisher : Sekolah Tinggi Ilmu Ekonomi Dewantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47860/economicus.v12i2.159

Abstract

Appraisal or Valuation is a process of work to provide estimates and opinions on the economic value of an object of valuation at a certain time in accordance with the SPI and applicable laws and regulations. Valuation is very necessary in banking management, especially to estimate the value of collateral that is used as a second way out of financing or credit which is one of the core business of banking. By the increasing of bank financing / credit needs and the number of Appraisers and Public Appraisal Service Company, competition has arisen so that a Public Appraisal Services Office selection will be held to be used in the banking industry. The method of this research is descriptive analysis and retrieval of data taken by means of interviews, surveys and direct observations and literature, which shows the results that the role of KJPP is very important and needed in banking business growth with several factors that influence service users including qualifications of Appraisers, Standard of Procedure, Service Level Agreement, active role in associations and several other things.
ANALISIS KEBUTUHAN PELATIHAN PEGAWAI TATA USAHA BAGIAN ADMINISTRASI SMK NEGERI 1 CIBINONG Andayani, Asti; Rustianingsih, Diani
Economicus Vol. 14 No. 1 (2020): JUNI
Publisher : Sekolah Tinggi Ilmu Ekonomi Dewantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47860/economicus.v14i1.184

Abstract

SMK NEGERI 1 Cibinong is an educational institution, whose function is to help someone to have the expertise to live in society, and to develop their and the community's potential. This research was conducted at SMK Negeri 1 Cibinong. The method used for data analysis is the Training Need Assessment Tool (TNA-T), to find out a gap between the Occupational Ability (KKJ) and Personal Ability (KKP). Respondents numbered 12 people. KKP and KKJ measurement indicators are the skills and expertise of employees in carrying out their work and the individual potential of each employee.The results of this study indicate that the analysis of training needs is very important to see the extent of the capabilities of employees, using the Training Need Assessment Tool (TNA-T). From the results of the questionnaire that has been distributed to employees and then processed using the Microsoft Office Excel 2010 program, it is found that there is a gap between Occupational Job Capability (KKJ) and Personal Work Ability (KKP). Services, Staffing Planning, Receiving and using budget funds, Managing outgoing mail, Inventory, Managing records, and Managing student activities are urgently needed for training.
PERSEPSI KEPUASAN MASYARAKAT TERHADAP KUALITAS PELAYANAN PUBLIK DI SISTEM ADMINISTRASI MANUNGGAL SATU ATAP KABUPATEN BOGOR Andayani, Asti; Ichrisa Pujiyanti, Nur
Economicus Vol. 14 No. 2 (2020): DESEMBER
Publisher : Sekolah Tinggi Ilmu Ekonomi Dewantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47860/economicus.v14i2.195

Abstract

This study aims to determine the level of performance of the Bogor Regency SAMSAT service on community satisfaction, then to know the level of expectation of the Bogor Regency SAMSAT service based on public opinion, and the last is to determine the level of disparity between performance and expectations of the Bogor Regency SAMSAT service. The population in this study were the taxpayers at SAMSAT Bogor Regency with a total sample of 100 respondents. Data collection techniques were carried out using surveys and questionnaires, while for data analysis using the help of Microsoft Excel 2007 software and SPSS version 22 to test, namely, validity tests, reliability tests, Service Quality (SQ), Customers Satisfaction Index (CSI), and Importance Performance Analysis. (IPA). The results showed that the index value of community satisfaction with the quality of service at SAMSAT Bogor Regency is currently 81.50%, which means that consumers are quite satisfied with the service system administration manunggal one atap Bogor Regency are not considered optimal overall, as for the most important expectations for the community is in the cleanliness and safety of the environment while the low level is in the discipline of officers so that the three factors must be improved and improved, all indicators of service quality get a negative gap.
Co-Authors Ichrisa Pujiyanti, Nur Nur Kholis Rustianingsih, Diani