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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Santana, Hutomo Dani
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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ANALISIS KUALITAS JASA PELAYANAN PASIEN RAWAT JALAN DI RUMAH SAKIT LAVALETTE MALANG DENGAN METODE SERVQUAL Santana, Hutomo Dani; Efranto, Remba Yanuar; Himawan, Rakhmat
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 5, No 13 (2017)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui email hutomods@yahoo.com, remba@ub.ac.id, himawan@ub.ac.id.
Co-Authors Rakhmat Himawan Remba Yanuar Efranto