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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Faot, Yashinta Marlina
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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UPAYA PENINGKATAN KUALITAS PELAYANAN PELANGGAN DENGAN INTEGRASI SERVQUAL DAN HOQ PADA DEALER TOYOTA ASRI MOTOR SIDOARJO Faot, Yashinta Marlina; Efranto, Remba Yanuar; Ardianwiliandri, Raditya
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 6, No 9 (2018)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui email sintafaot@gmail.com, remba@ub.ac.id, raditya_ti_ub@ub.ac.id.
Co-Authors Raditya Ardianwiliandri, Raditya Remba Yanuar Efranto