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All Journal JATI (Jurnal Mahasiswa Teknik Informatika) Journal of Business, Social and Technology
Eko Saputro, Wahyu
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Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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ANALISIS SENTIMEN PENGGUNA DOMPET DIGITAL DANA PADA KOLOM KOMENTAR GOOGLE PLAY STORE DENGAN METODE KLASIFIKASI SUPPORT VECTOR MACHINE Eko Saputro, Wahyu; Yuana, Haris; Dwi Puspitasari, Wahyu
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 7 No. 2 (2023): JATI Vol. 7 No. 2
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v7i2.6842

Abstract

Dompet digital dana merupakan sebuah alat transaksi elektronik yang di gunakan untuk berbagai macam pembayaran, respon pro dan kontra oleh masyarakat terhadap aplikasi dompet digital DANA tersebut banyak di luncurkan di kolom komentar yang ada di google play strore. Opini para pengguna aplikasi ini dapat di klasifikasikan menjadi komentar bersentimen positif dan negatif. Tujuan penelitian ini adalah untuk mengetahui sentimen positif dan negatif dari pengguna aplikasi dompet digital DANA. Maka dari itu peneliti menggunakan algoritma Suport Vector Machine (SVM) dalam analisis sentimen tentang apliaksi dompet digital DANA. Hasil penelitian menujukan bahwa sebanyak 35% pengguna aplikasi DANA memiiliki sentiment podsitif sedangkan sebanyak 65% pengguna aplikasi DANA memiliki sentiment negatif berdasarkan pengujian klasifikasi SVM memiliki akurasi sebesar 80%, precision sebesar 84.06% untuk sentimen negatif dan 74.08% untuk sentiment positif, serta recall sebesar 87.02% untuk sentimen negatif, serta recall sebesar 69.21% untuk sentiment positif.
Lemah Abang Railway Crew Payroll Application Program at PT. X Eko Saputro, Wahyu
Journal of Business Social and Technology Vol. 2 No. 2 (2021): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v2i2.33

Abstract

In today's modern era the world of technology and information is growing so rapidly, computers have become a very basic need and able to help all oprasional activities in all fields, therefore it takes a creativity to facilitate and ease daily work. This research aims to facilitate the process of collecting the salaries of THB ka crew in accordance with its service, to help reduce errors in the payment of official money to the ka crew in charge, in order to improve the performance of the Ka Crew in accordance with applicable official regulations, make an ease in the unit of Crew KA THB in the process of data processing, as well as as a positive input in determining a policy, producing programs that support the work of related units. The method used in this research is data collection method such as interview, observation and literature study. The results of research on the Lemah Abang Railway Crew Payroll Application program at PT. The Desktop-Based Indonesian Railway (Persero) is expected to report and pay more easily, precisely, and efficiently.
Co-Authors Dwi Puspitasari, Wahyu Yuana, Haris