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Tobing, Emerald G.M.
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Decision Sciences, Operations Research & Management Social Sciences

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ANALISIS KUALITAS LAYANAN TERHADAP TINGKAT KEPUASAN PENGHUNI RUSUNAWA JATINEGARA BARAT Sihombing, Tretnis; Panjaitan, Robert P.; Tobing, Emerald G.M.
Fundamental Management Journal Vol. 1 No. 03 (2016): FUNDAMENTAL management journal PISSN/EISSN 2540 -9220/2540-9816
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v1i03.229

Abstract

The purpose of this study was to determine the factors that influence occupant satisfaction Rusunawa and analyze things Occupants required to meet their satisfaction with services provided by the manager. Respondents were selected using purposive sampling method. Total population of 517 families, while respondents consisted of 84 households. Data were analyzed by using Importance Performance Analysis (IPA) and the Cartesian diagram. This study was analyzed by using 19 attributes are available on the five dimensions of service quality that is Tangibles, Reliability, Responsiveness, Assurance and Empathy. Partial results showed there is significant influence between the quality of service to satisfaction of Occupants Rusunawa Jatinegara Barat and attributes are mapped to the most Cartesian diagram is in quadrant II, which means the quality of service Rusunawa studied showed quite good.Keywords: quality of service, satisfaction.
THE EFFECTS OF RETURN ON ASSET, NET PROFIT MARGIN, AND DEBT TO: EQUITY RATIO TOWARDS PRICE TO BOOK VALUE SULISTIANINGSIH, FITRIANI; SIAGIAN, JONNY; TOBING, EMERALD G.M.
Fundamental Management Journal Vol. 2 No. 2 (2017): ISSN:2540-9220 (online) Volume:2 No.2 Oktober 2017
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v2i2.558

Abstract

The objective of this research is to test influence of Return on Assets (ROA), Net Profit Margin (NPM), Debt to Equity Ratio (DER) towards the Price to Book Value (PBV). The population become object in this research is service non financial sector firm listed on IDX during 2012-2015. By using purposive sampling method, the written got 15 firms to be the sample. This research used multiple linier regression analysis technique and using SPSS, in previously, the data were examined using classical assumption test.The analyze methode multiple linier regression analysis used hypothesis test, test F, and determinant coefficient. The result shows that ROA, NPM, and DER all of them have effects that significant towards price book value with 64,9% of R Square. Individually ROA, NPM, and DER have positive relation and significant toward PBV.Keywords : return on asset, net profit margin, debt to equity ratio, and price to book value
THE EFFECTS OF RETURN ON ASSET, NET PROFIT MARGIN, AND DEBT TO: EQUITY RATIO TOWARDS PRICE TO BOOK VALUE SULISTIANINGSIH, FITRIANI; SIAGIAN, JONNY; TOBING, EMERALD G.M.
Fundamental Management Journal Vol. 2 No. 2 (2017): ISSN:2540-9220 (online) Volume:2 No.2 Oktober 2017
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v2i2.558

Abstract

The objective of this research is to test influence of Return on Assets (ROA), Net Profit Margin (NPM), Debt to Equity Ratio (DER) towards the Price to Book Value (PBV). The population become object in this research is service non financial sector firm listed on IDX during 2012-2015. By using purposive sampling method, the written got 15 firms to be the sample. This research used multiple linier regression analysis technique and using SPSS, in previously, the data were examined using classical assumption test.The analyze methode multiple linier regression analysis used hypothesis test, test F, and determinant coefficient. The result shows that ROA, NPM, and DER all of them have effects that significant towards price book value with 64,9% of R Square. Individually ROA, NPM, and DER have positive relation and significant toward PBV.Keywords : return on asset, net profit margin, debt to equity ratio, and price to book value
Co-Authors Panjaitan, Robert P. Siagian, Jonny Sihombing, Tretnis SULISTIANINGSIH, FITRIANI