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All Journal PROtek : Jurnal Ilmiah Teknik Elektro
Abbas, Muhammad Yunus
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Energy

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Kajian Literatur (Systematic Literature Review): Kendala Penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE) Arief, Assaf; Abbas, Muhammad Yunus
PROtek : Jurnal Ilmiah Teknik Elektro Vol 8, No 1 (2021): Protek : Jurnal Ilmiah Teknik Elektro
Publisher : Program Studi Teknik Elektro Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/protk.v8i1.1978

Abstract

Electronic-based Governance System (SPBE) or known as e-government is an effort to utilize information and communication technology to support government systems and improve the effectiveness and efficiency of government institutions' performance. The implementation of e-government is expected to improve the quality of public services. E-government in thecountry will usually face many obstacles that can be thwarted in its application. Previous research has discussed more about the constraints of e-government implementation in developing countries. This study aims to identify the obstacles faced in the application of SPBE/e-government in developing and developedcountries. This research uses systematic literature review method by Kitchenham. The literature used in this study was taken from several digital Library, namely ACM Digital Library, IEEE Xplore, Science Direct, and Scopus. The results of the study found thatconstraints in its application in developing and developed countries can be categorized into seven constraints / aspects, namely IT Infrastructure, Human Resources, Policy / Legislation, Politics, Economy, Geography and Culture. These constraints can be a reference for the government to make improvements in the implementation of SPBE so that the quality of services can be better
Co-Authors Assaf Arief, Assaf