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All Journal Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Jurnal SITECH : Sistem Informasi dan Teknologi
Romadhon, Zainur
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Energy Engineering

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Journal : Jurnal SITECH : Sistem Informasi dan Teknologi

 1 
Perancangan Sistem Pelayanan dan Pengarsipan Surat Terpadu (Pepengsut) di Desa Honggosoco Mimbar Maulana, Bintang Sultan; Irawan, Yudie; Romadhon, Zainur
Jurnal SITECH : Sistem Informasi dan Teknologi Vol 7 (2024): JURNAL SITECH VOLUME 7 TAHUN 2024 (EDISI KHUSUS)
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/sitech.v7i2.13437

Abstract

Teknologi informasi saat ini memegang peranan penting dalam meningkatkan efisiensi dan efektivitas layanan administrasi publik. Desa Honggosoco berada di Kecamatan Jekulo, Kabupaten Kudus, Provinsi Jawa Tengah. menghadapi tantangan dalam pengelolaan administrasi surat-menyurat yang cara pembuatannya diketik menggunakan microsoft word, selain itu proses pengarsipan surat masih di buat secara tertulis di buku besar. Proses pengarsipan tersebut  menyulitkan pencarian data serta berisiko terhadap kerusakan, kebakaran, atau kehilangan data. Selain itu, karena banyaknya orang yang ingin dibuatkan surat keterangan harus datang langsung ke kantor balai desa, akan ada antrian pelayanan dan banyak waktu yang terbuang. Penelitian ini bertujuan untuk membantu proses pembuatan sistem pelayanan pengarsipan surat terpadu (PEPENGSUT) di desa Honggosoco. Metode peracangan sistem yang menggunakan model UML (Unified Modeling Language). Diharapkan dengan ada nya metode perancangan ini dapat membantu pengembang dan peniliti lain dalam membuat suatu sistem pembuatan dan pengarsipan surat di desa Honggosoco.
Implementasi Customer Relationship Management (CRM) Berbasis Web dalam Meningkatkan Penjualan pada Perusahaan Almazone Setyawan, Moh Dodi; Supriyono, Supriyono; Fithri, Diana Laily; Adiyono, Soni; Romadhon, Zainur; Widodo, Anteng; Setiaji, Pratomo
Jurnal SITECH : Sistem Informasi dan Teknologi Vol 7, No 2 (2024): JURNAL SITECH VOLUME 7 NO 2 TAHUN 2024
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/sitech.v7i2.13692

Abstract

Almazone is a company that operates in the online clothing sales sector. The online media used to sell its products include Facebook. The company develops Facebook Ads that are creative and attract interest, providing opportunities for potential buyers to explore their clothing collections. Almazone is currently facing several obstacles, including: Data collection has not been properly computerized, so that data recording is ineffective and inefficient, and also opens up big opportunities for errors and data loss. The company does not know whether the product being sold is good or not because there is no specific module used to analyze the assessment of products purchased by customers. Customer loyalty is disappearing because there is no system that can provide criticism and suggestions and is also unable to manage and analyze customers. One approach that can help with the obstacles described above is to implement website-based customer relationship management (CRM) and CSAT.
Co-Authors Adiyono, Soni Anteng Widodo Catur Edi Widodo Diana Laily Fithri Eko Sediyono Hakim, Alvin Rainaldy Hidayat, Hilmi Bayu Mimbar Maulana, Bintang Sultan Mochammad Imron Awalludin Noor Latifah Pratomo Setiaji R Rhoedy Setiawan Setyawan, Moh Dodi Supriyono Supriyono Yudie Irawan