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All Journal Makara Journal of Health Research
Aizuddin, Azimatun Noor
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Cross-Cultural Adaptation and Expert Opinion of Revised Trauma Quality of Life Questionnaire (RT-QoL): Malay Language Version Wan Puteh, Sharifa Ezat; Ibrahim, Shamsinar; Zulkifli, Malina; Aizuddin, Azimatun Noor; Mohd Yusoff, Hanizah
Makara Journal of Health Research Vol. 29, No. 1
Publisher : UI Scholars Hub

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Background: This study examines the cross-cultural adaptation and expert validation of the Revised Trauma Quality of Life (RT-QOL) questionnaire, translating it from English to Malay. Methods: The study employed Beaton’s adaptation guidelines and Takasaki’s framework for expert opinions, involving 51 road traffic injury patients recruited from the Emergency and Trauma Department (ED) of a public hospital in Kedah, Malaysia, from March to June 2022. Participants were contacted via telephone 30 days after their hospital visit regarding their involvement in the study. Three independent experts, comprising academicians in healthcare and emergency department clinicians, reviewed and reconciled the RT-QOL Malay translation to ensure content validity and practical usability. Results: The Malay version exhibited satisfactory internal consistency, with reliability scores between 0.68 and 0.90, similar to those of the English version. The findings indicate that the questionnaire is appropriate for larger-scale studies, providing a useful instrument for assessing trauma-specific conditions in Malaysian contexts. Conclusion: This study represents the inaugural local examination of quality of life in road traffic injury patients utilizing the RT-QOL in Malay. This study establishes a basis for future research utilizing the RT-QOL Malay version to improve the comprehension and management of trauma-related quality of life concerns in the region.
Evaluating the Impact of System, Information, and Service Quality on User Outcomes in Malaysian Public Hospitals: A Structural Equation Modeling Approach Abdullah, Muhd Siv Azhar Merican; Aizuddin, Azimatun Noor; Abdul Manaf, Mohd Rizal
Makara Journal of Health Research
Publisher : UI Scholars Hub

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Background: Increasing use of hospital information systems (HIS) underscores the need to evaluate their impact on User Satisfaction and Perceived Net Benefits. This study investigated the connections among outsourced System Quality, Information Quality, Service Quality, Perceived Usefulness, User Satisfaction, and Perceived Net Benefits in the context of Malaysian public hospitals. Methods: Data were collected from 1,376 healthcare personnel across six public hospitals and analyzed using structural equation modeling through analysis of moment structures grounded in the DeLone and McLean Information Systems Success Model. Results: System and Service Qualities significantly influenced User Satisfaction and Perceived Usefulness, while Information Quality impacted Satisfaction indirectly. Perceived usefulness emerged as the strongest predictor of Perceived Net Benefits, followed by User Satisfaction, emphasizing their crucial mediating roles. Service Quality substantially impacted user perceptions, highlighting the relevance of technical support and system reliability. Conversely, Information Quality had a less direct effect, reflecting its dependence on user satisfaction for driving benefits. Conclusions: These results underscore the relevance of improving System and Service Qualities to enhance HIS effectiveness. The practical implications include prioritizing system upgrades, responsive support, and user training to maximize satisfaction and perceived benefits.
Co-Authors Abdul Manaf, Mohd Rizal Abdullah, Muhd Siv Azhar Merican Ibrahim, Shamsinar Mohd Yusoff, Hanizah Wan Puteh, Sharifa Ezat Zulkifli, Malina