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All Journal International Journal of Evaluation and Research in Education (IJERE) International Journal of Supply Chain Management
Padlee, Siti Falindah
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Decision Sciences, Operations Research & Management Education Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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Factors effects on e-learners’ satisfaction at the higher education institutions in Saudi Arabia Ahmad, Ateeq; Padlee, Siti Falindah; Saadon, Mohd Saiful Izwaan
International Journal of Evaluation and Research in Education (IJERE) Vol 13, No 5: October 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijere.v13i5.28818

Abstract

To give e-learners enough freedom during their learning experiences, interactive learning, or “e-learning” as it is more commonly known, uses information and communication technologies. Because it provides e-learners with several benefits, e-learning has garnered a lot of attention in the education sector during the COVID-19 epidemic. This study’s primary goal is to assess how internet connection (ICS) and service quality (SVQ) affect e-learner satisfaction (ELS). This study assessed the effects of factors (service quality and internet connection) on e-learner satisfaction in Saudi Arabian higher education institutions. The investigation was carried out using a quantitative technique. Information was acquired from Saudi Arabian universities. A total of 350 questionnaires were reviewed. The relationship between factors (service quality and internet connection) and their effect on the satisfaction of e-learners was examined using structural equation modeling (AMOS SEM). The study’s results demonstrated that factors including SVQ and ICS have a positive effect on how satisfied e-learners are. This article recommends that responsible authorities pay special attention to ensuring quality and existing regulations and standards to address the issues that could affect ELS with e-learning in Saudi Arabian higher education institutions.
A Literature Review of Innovation Capabilities and Business Performance of Third-Party Logistics (3PL) Service Providers in Malaysia Zulkiffli, Siti Nur ‘Atikah; Sebadak, Maisarah; Padlee, Siti Falindah; Mohd Yusoff, Juhaizi
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.3081

Abstract

According to the Malaysian Government Transformation Programme, transportation is one of the national priority areas and plays a significant role in the country’s well-being and has contributed much to the development and improvement of the economic, social, political and cultural conditions of the nation. The role and contribution of transportation is very important in strategic business and it is also one of the key focal points in the Eleventh Malaysia Plan for 2016 to 2020. Moving forward, while the prospects for Malaysia’s logistics industry are positive, there is still much room for improvement in terms of business performance. Most companies selling or producing goods require facilitating agencies such as third-party logistics (3PL) providers to assist them in transporting their products and services from one destination to another until they reach the end customer. Therefore, this study focuses on a review of the literature on innovation capability and business performance among 3PL service providers in Malaysia. This study focuses on four attributes of innovation capability: (i) service innovation, (ii) process innovation, (iii) marketing innovation and (iv) management innovation. It contributes to the body of knowledge in this field by identifying the significant factors that influence innovativeness that will lead to a higher level of business performance among 3PL providers in Malaysia. Its findings also useful to 3PL practitioners and policy-makers, particularly in Malaysia and the Asian region.
Co-Authors Ahmad, Ateeq Mohd Yusoff, Juhaizi Saadon, Mohd Saiful Izwaan Sebadak, Maisarah Zulkiffli, Siti Nur ‘Atikah