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The Interrelationship between Human Resource Roles and Human Resource Management Effectiveness: Empirical Evidence from a Developing Country Shakil, Rashed Mahmud; Karim, Md. Arfanul; Uddin, Mohammad Jidhan; Chowdhury, Titon
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 9 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.09.02

Abstract

The issue of effective human resource (HR) roles performance and the effectiveness of HR operations at Bangladeshi private banking sector has grown in importance over the past few decades. The scholarly literature, however, largely lacks the empirical research examining the impact of four HR roles on HRM effectiveness. The prime objective of the current research includes testing the causal relationships between four HR roles (employee champion, strategic partner, change agent, and administrative expert) and HRM effectiveness. Data was gathered from the first-line managers employed in the private commercial banks in Bangladesh (n = 210). The hypothesized model was examined utilizing partial least squares structural equation modelling, or PLS-SEM. The findings showed that the roles of employee champion, strategic partner, change agent, and administrative expert had a positive and significant impact on HRM effectiveness. The implications regarding the findings are explained and recommendations for further research are also proposed.
Psychological capital, affective commitment, and citizenship behavior: PLS-SEM modelling approach Shakil, Rashed Mahmud
Journal of Business and Information Systems (e-ISSN: 2685-2543) Vol. 7 No. 1 (2025): Journal of Business and Information Systems
Publisher : Department of Accounting, Faculty of Business, Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jbis.v7i1.268

Abstract

Psychological capital (PC) has become critical to positive workplace outcomes, including supporting organizational citizenship behavior (OCB). This research explores the relationships between PC and OCB with the mediating role of affective commitment (AC) as contextualized in Bangladeshi small and medium-sized enterprises (SMEs). A total of 200 full-time employees working in different SMEs of Bangladesh are included in the study, based on a purposive sampling method. Drawing on variance-based structural equation modelling (SEM), the research examines how psychological resources (optimism, resilience, hope, and self-efficacy) facilitate employees’ discretionary efforts to achieve organizational goals. The results identify AC as an important mediation mechanism through which strong emotional attachment in employees can transform psychological capital into OCB. The research contributes critically to theoretical development and offers actionable implications for practice by providing empirical insights into the mediating role of AC in the PC-OCB relationship. The managers and entrepreneurs can promote PC through relevant training and a supportive environment that increases the employees' commitment and leads them to perform behaviors beyond the demands of their formal role. Consequently, this study emphasizes the roles of psychological capital and affective commitment in developing an organizational citizenship culture critical to the long-term success of SMEs in Bangladesh