Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) The Art of Teaching English as a Foreign Language (TATEFL)
Dewantari, Fiorentina
Unknown Affiliation
Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PERAN KEPUASAN PELANGGAN DALAM MEMEDIASI KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH BRI DI KABUPATEN BULELENG Dewantari, Fiorentina; Telagawathi, Ni Luh Wayan Sayang; Widiastini, Ni Made Ary
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 1 (2024): JMBI UNSRAT Volume 11 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i1.53576

Abstract

Bank Rakyat Indonesia (BRI) has an important role in the Indonesian economy. Currently, BRI’s role is not only limited to providing conventional financial services, but also has a role in supporting financial inclusion, microeconomic growth, agricultural sector development, and community empowerment. BRI provides various service and transaction innovations to maintain customer loyalty. This research aims to examine the role of customer satisfaction in mediating service quality and trust in BRI customer loyalty in Buleleng Regency. The sample for this research was 80 BRI customers in the Buleleng area. The analysis used is path analysis. The independent variables are service quality, trust and customer satisfaction, while the dependent variable is customer loyalty. The results of this research show that service quality on customer loyalty through customer satisfaction shows a significant influence. For customer trust in customer loyalty through customer satisfaction, the results did not have a significant effect.
The Use of Recycled Objects as English Teaching Media for Young Learners (A Theoretical Review) Dewantari, Fiorentina
The Art of Teaching English as a Foreign Language (TATEFL) Vol. 2 No. 1 (2021): May
Publisher : STKIP AGAMA HINDU SINGARAJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (111.818 KB) | DOI: 10.36663/tatefl.v2i1.106

Abstract

This study is a library study about the use of recycled object as teaching media. The use of teaching media is one of the supporting components in teaching. Especially for young learners, the choice of media is an important thing to support them in learning English. Several media can be selected by teachers to be given to young learners. One of them is disposable media in the form of recycled objects that use objects around us. The teacher must be able to create the media to make the learning process more fun and informative. Through recycled objects as teaching media, young learners can learn how to use objects around them without having to use expensive media for learning. Therefore, this article was aimed at sharing the use of recycled objects as English teaching media for young learners. So that, young learners are expected to be motivated in the learning process.
Co-Authors Ni Luh Wayan Sayang Telagawathi Ni Made Ary Widiastini