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All Journal Insect (Informatics and Security) : Jurnal Teknik Informatika JTECS : Jurnal Sistem Telekomunikasi Elektronika Sistem Kontrol Power Sistem dan Komputer Exact Paper In Compilation (EPIC) JISCOMP (Journal of Information System and Computer)
Anam, Moh. Syaiful
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Agriculture, Biological Sciences & Forestry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Energy Engineering Environmental Science

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Journal : jiscomp journal of information system and computer

 1 
PENGEMBANGAN APLIKASI PREDIKSI HARGA MOTOR BEKAS BERBASIS REGRESI LINEAR BERGANDA DENGAN MEMPERTIMBANGKAN FAKTOR PENENTU HARGA Ardiansyah, Muhammad Riko; Utomo, Yudo Bismo; Anam, Moh. Syaiful
JUKOMPSI (Jurnal Komputer dan Sistem Informasi) Vol 3 No 2 (2025): Juni
Publisher : Teknik Komputer Fakultas Teknik Universitas Islam Kadiri (UNISKA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/jiscomp.v3i2.7001

Abstract

Dalam industri perdagangan motor bekas, penentuan harga jual seringkali bergantung pada intuisi pemilik showroom, yang dapat menimbulkan ketidakakuratan. Penelitian ini bertujuan mengembangkan aplikasi prediksi harga motor bekas menggunakan metode Regresi Linear Berganda. Data dikumpulkan melalui web scraping dari OLX dan catatan harga showroom. Model dikembangkan menggunakan algoritma Multiple Linear Regression[1] dan diimplementasikan dalam aplikasi web berbasis Flask. Hasil pengujian menunjukkan bahwa model memiliki tingkat akurasi tinggi dengan skor rata-rata 91,2%. Selain itu, hasil kuesioner user testing memperoleh rata-rata skor 4,5 dari 5, menunjukkan penerimaan yang baik dari pengguna showroom. Kesimpulannya, aplikasi ini mampu membantu showroom menetapkan harga motor bekas secara lebih objektif, cepat, dan efisien, serta mengurangi ketergantungan pada penilaian subjektif.
Rancang Bangun Aplikasi Ticketing System IT Support Berbasis Web Menggunakan Framework Laravel pada PT. LMA Highway Konsorsium Legowo, Galih; Utomo, Yudo Bismo; Anam, Moh. Syaiful
JUKOMPSI (Jurnal Komputer dan Sistem Informasi) Vol 4 No 2 (2026): Juni
Publisher : Teknik Komputer Fakultas Teknik Universitas Islam Kadiri (UNISKA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/jiscomp.v4i2.8976

Abstract

Technical issue reporting in IT Support divisions often becomes problematic when the process is still carried out conventionally through instant messages, phone calls, or direct verbal reports. This condition makes reports difficult to track, vulnerable to being overlooked, and poorly documented in terms of maintenance history. This study aims to design and develop a web-based IT Support ticketing system for PT. LMA Highway Konsorsium using the Laravel framework. The development method follows the System Development Life Cycle (SDLC) with the Waterfall model, consisting of requirement analysis, design, implementation, testing, and maintenance. The developed system provides two main access roles: User as the employee who submits reports and Admin as the IT Support technician who manages tickets. The main features include user authentication, ticket submission, status tracking through Pending, Processing, and Completed stages, issue categorization, priority classification, user management, profile updates, and interactive notifications using SweetAlert2. The implementation results indicate that the application centralizes technical issue reporting, improves communication between employees and technicians, and provides a structured maintenance history to support IT Support service evaluation. Keywords: IT Support, Ticketing System, Helpdesk, Laravel, Technical Issue Reporting.
Co-Authors Ardiansyah, Muhammad Riko Kurniadi, Harso Legowo, Galih Ramadhan, Galang Utomo, Yudo Bismo