Bakti Atmaja, R Ferry
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Analisis faktor penentu keberhasilan implementasi sistem informasi akademik pada ISB Atma Luhur Amri, Amri; Isnanto, R Burham; Alkodri, Ari Amir; Bakti Atmaja, R Ferry
Journal of Business & Banking Vol 14 No 1: May-October 2024
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v14i1.4499

Abstract

To support higher education, academic information systems are required. However, user satisfaction, especially among students, is crucial to the system’s success. The aim of this research was to investigate the relationship between student happiness and the quality of academic information systems at the Atma Luhur Institute of Science and Business (ISB), using ease of use as a mediating variable. This study aims to analyze the factors influencing student satisfaction with the academic information system at ISB Atma Luhur. Using structural equation modeling (SEM) with a partial least squares (PLS) approach, this research examines the impact of information quality, system quality, and service quality on ease of use and student satisfaction. Data were collected through questionnaires distributed to 200 students who use the information system. The results indicate that information quality and system quality significantly affect ease of use, which in turn affects student satisfaction. Additionally, service quality has a direct and significant impact on student satisfaction. These findings contribute significantly to the development of academic information systems by highlighting aspects that need attention to enhance user satisfaction. The practical implications of this research include recommendations for improving information quality, system quality, and service quality within the context of academic information systems.
Analisis faktor penentu keberhasilan implementasi sistem informasi akademik pada ISB Atma Luhur Amri, Amri; Isnanto, R Burham; Alkodri, Ari Amir; Bakti Atmaja, R Ferry
Journal of Business & Banking Vol 14 No 1: May-October (2024)
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v14i1.4499

Abstract

To support higher education, academic information systems are required. However, user satisfaction, especially among students, is crucial to the system’s success. The aim of this research was to investigate the relationship between student happiness and the quality of academic information systems at the Atma Luhur Institute of Science and Business (ISB), using ease of use as a mediating variable. This study aims to analyze the factors influencing student satisfaction with the academic information system at ISB Atma Luhur. Using structural equation modeling (SEM) with a partial least squares (PLS) approach, this research examines the impact of information quality, system quality, and service quality on ease of use and student satisfaction. Data were collected through questionnaires distributed to 200 students who use the information system. The results indicate that information quality and system quality significantly affect ease of use, which in turn affects student satisfaction. Additionally, service quality has a direct and significant impact on student satisfaction. These findings contribute significantly to the development of academic information systems by highlighting aspects that need attention to enhance user satisfaction. The practical implications of this research include recommendations for improving information quality, system quality, and service quality within the context of academic information systems.
Pengaruh Marketing Mix terhadap Keputusan Pembelian Low Involvement Product di Kota Pangkalpinang Bakti Atmaja, R Ferry
KONTAN: Jurnal Ekonomi, Manajemen dan Bisnis Vol 5, No 1 (2026): KONTAN: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : CV Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/kontan.v5i1.2636

Abstract

There have been many studies on purchasing decisions related to the marketing mix, but not enough have focused on low involvement products. This study aims to analyse the influence of the marketing mix on purchasing decisions for low-involvement products in the city of Pangkalpinang. Using a quantitative approach and the Partial Least Squares Structural Equation Modelling (PLS-SEM) method, data was collected from 150 consumer respondents through a questionnaire. The results show that, partially, the variables of Promotion (?=0.443; p0.01) and Place (?=0.263; p0.01) have a positive and significant effect on purchasing decisions, with promotion being the most dominant factor. Meanwhile, the variables of Product and Price do not show a significant direct effect. Simultaneously, the four elements of the marketing mix were able to explain 64.7% of the variation in purchasing decisions (R² = 0.647). These findings imply that for marketers, the main strategy for low-involvement products in Pangkalpinang should focus on strengthening distribution channels and aggressive promotional programmes, as purchasing decisions are highly influenced by ease of access and external stimuli at the point of purchase, in line with the characteristics of low-involvement purchasing.ABSTRAKTelah terdapat banyak penelitian mengenai keputusan pembelian yang dikaitkan dengan bauran pemasaran, namun belum cukup banyak yang terfokus pada produk low involvement. Penelitian ini bertujuan untuk menganalisis pengaruh marketing mix terhadap keputusan pembelian produk low involvement di Kota Pangkalpinang. Dengan pendekatan kuantitatif dan metode Partial Least Squares Structural Equation Modeling (PLS SEM), data dikumpulkan dari 150 responden konsumen melalui kuesioner. Hasil penelitian menunjukkan bahwa secara parsial, variabel Promosi (?=0,443; p0,01) dan Tempat (?=0,263; p0,01) berpengaruh positif dan signifikan terhadap keputusan pembelian, dengan promosi sebagai faktor paling dominan. Sementara itu, variabel Produk dan Harga tidak menunjukkan pengaruh yang signifikan secara langsung. Secara simultan, keempat elemen marketing mix mampu menjelaskan 64,7% variasi keputusan pembelian (R² = 0,647). Temuan ini mengimplikasikan bahwa bagi pemasar, strategi utama untuk produk low involvement di Pangkalpinang harus berfokus pada penguatan saluran distribusi dan program promosi yang agresif, karena keputusan pembelian sangat dipicu oleh kemudahan akses dan stimulus eksternal di titik beli, sesuai dengan karakteristik pembelian berinvolvement rendah.