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All Journal Jurnal Ilmiah Peuradeun The South East Asian Journal of Management
Makhbul, Zafir Khan Mohamed
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Religion Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences

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The Development of Kansei-Based Work Events Scale Ibrahim, Nor Hafizah; Makhbul, Zafir Khan Mohamed; Ayob, Abu Hanifah; Mohd Lokman, Anitawati
The South East Asian Journal of Management Vol. 17, No. 1
Publisher : UI Scholars Hub

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Abstract

Research Aims: This research aims to discover work events that influence employees’ emotional states to construct a more comprehensive Kansei-based work events scale. Design/Methodology/Approach: A mixed-method approach was adopted by combining qualitative and quantitative techniques in an Exploratory Sequential Design. Research Findings: In study 1, the Kawakita Jiro (KJ) method (i.e., focus group study) (N = 28) identified four (4) categories of work events (i.e., interpersonal, task-related, organisational policies, and infrastructure and facilities). A new category, career development, was also discovered through this qualitative inquiry. Study 2 (N = 152) and Study 3 (N = 537), which used a quantitative approach, demonstrated that negative and positive emotional experiences are strongly linked to interpersonal and task-related events. This result further indicates that the scale is reliable for measuring emotional experiences at work. Theoretical Contribution/Originality: The study captured micro and macro work events using the Kansei Engineering approach, allowing for a better understanding of emotional experiences at work. Managerial Implication in the South East Asian Context: Strategies to promote positive events and prevent negative ones through routine practices and long-term plans relevant to the South East Asian context are discussed and presented in this paper. Research Limitation & Implications: Some limitations should be considered, such as cross-sectional design, lack of investigation on other Affective Events Theory (AET) factors, and the focus on non-academic staff from public universities. Future research could expand upon this study by using a longitudinal design, a diverse sample, and additional AET factors.
Navigating Workplace Morality: Unveiling Trends in Counterproductive Work Behavior Ibrahim, Nor Hafizah; Makhbul, Zafir Khan Mohamed; Ayob, Abu Hanifah; Lokman, Anitawati Mohd
Jurnal Ilmiah Peuradeun Vol. 13 No. 1 (2025): Jurnal Ilmiah Peuradeun
Publisher : SCAD Independent

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26811/peuradeun.v13i1.1051

Abstract

Counterproductive work behavior (CWB) involves unethical conduct with detrimental effects on organizations and their members, resulting in diminished productivity and job satisfaction. This study is crucial for understanding CWB, to provide a comprehensive understanding of the global landscape of CWB research that might guide future research and practical interventions in this area. Examining 955 CWB publications from Scopus spanning 1999 to 2023, the study employed a comprehensive bibliometric analysis using Publish or Perish, VOSviewer, and Excel. In addition to identifying the current landscape, prominent publication sources, and influential articles, the analysis uncovered significant themes, such as demographics, emotional and psychological factors, and job-related characteristics, among others, highlighting a notable interest among researchers in comprehending the various aspects and consequences of CWB. The bibliometric evaluation provided valuable insights, emphasizing collaboration, replication, and knowledge expansion for future research. The article concluded with a discussion of the implications and limitations of the findings.
Co-Authors Ayob, Abu Hanifah Ibrahim, Nor Hafizah Lokman, Anitawati Mohd Mohd Lokman, Anitawati