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PENGARUH KUALITAS PELAYANAN, HARGA DAN LOKASI TERHADAP KEPUASAN KONSUMEN (Studi Kasus Pada Konsumen Rolag Kopi Karah Surabaya) Sari, Nindi; Maruta, IGN Anom; Mulyati, Awin
Jurnal Dinamika Administrasi Bisnis Vol 6 No 2 (2020): Jurnal Dinamika Administrasi Bisnis
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jdab.v6i2.5192

Abstract

ABSTRACT In this era of globalization, there have been many cafes that have sprung up in all countries, such as in Indonesia especially in Surabaya, we have found many cafes everywhere. The words cafe comes from French which means coffee drinks, over time the cafe not only provides coffee but also provides foods such as snacks, appetizers, main course until the desserts. Karah Coffee Rolag Surabaya is a place of this research. The purpose of this study is to find out how much service quality, price, and location influence on customer satisfaction.This type of research is quantitative research. The study population was consumers of Karah Kopi Rolag Surabaya. While the sample of 100 respondents using the non-probability method (non-random sampling) and data collection using a questionnaire. The data analysis technique used in this study is a multiple linear regression analysis. The results of this study show that the quality of service, price, and location have a strong related influence on consumer satisfaction in Rolag Kopi Karah Surabaya. Based on the conclusion, it is expected that Rolag Kopi Karah Surabaya can further increase the variable Service Quality, Price, and Location of Consumer Satisfaction in order to maintain both consumers and customers.Keywords: service quality, price, location, and customer satisfaction.
Keanekaragaman Arthropoda tanaman pokem (Setaria italica) menggunakan teknik yellow trap Nandini Ayuningtias; Syaifullah Rahim; Sari, Nindi; Safitri, Desi Anugra
JURNAL AGRONIDA Vol. 11 No. 2 (2025): Jurnal Agronida
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jag.v11i2.21730

Abstract

This study aims to analyze the diversity and functional groups of Arthropods in the pokem (Setaria italica) agroecosystem in Manokwari Regency, West Papua, as an effort to support food security based on local potential. Sampling was carried out using yellow sticky traps installed at 30, 60, and 90 days after planting. The identification of arthropods was carried out at the Pest Laboratory, Faculty of Agriculture, University of Papua. The data were analyzed using the Shannon-Wiener diversity index (H'), the evenness index (E), and the Simpson dominance index (C). The results showed that arthropod diversity was moderate (H' = 2.28) with high evenness (E = 0.66) and low dominance (C = 0.23). A total of 1,701 arthropod individuals were identified, belonging to 9 orders and 31 families, with functional groups including pests, predators, parasitoids, pollinators, and decomposers. The main pests found were Tephritidae (fruit flies) and Cicadellidae (leafhoppers), but the presence of natural enemies such as Coccinellidae (predators) and Mymaridae (parasitoids) was also significant. These conditions indicate a relatively balanced and stable pokem agroecosystem. It was concluded that yellow sticky traps are effective as a monitoring tool, and the diversity of arthropods found can be the basis for developing an ecology-based Integrated Pest Management (IPM) strategy to support sustainable pokem production.