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All Journal Sunan Kalijaga International Journal on Islamic Educational Research Journal of Islamic Education Management Research
Uzma Qatrunnada, Almas
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Enhancing Public Service Quality through Information Systems: A Case Study of PD Pontren in Sleman's Ministry of Religious Affairs Uzma Qatrunnada, Almas
Journal of Islamic Education Management Research Vol. 1 No. 2 (2023): Islamic Education Management 2
Publisher : Islamic Education Management Study Program, Faculty of Tarbiyah and Education State Islamic University (UIN) Sunan Kalijaga Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jiemr.2023.12-02

Abstract

Purpose – This study explores the implementation of a public service information system through the PD Pontren Section at the Ministry of Religious Affairs in Sleman, focusing on the quality and effectiveness of services provided to the community. Design/methods/approach – Employing a qualitative, descriptive case study approach, the research utilized observations, semi-structured interviews, and a literature review. The data collection and analysis involved a three-step process: data reduction, data display, and data verification, enhancing reliability through triangulation. Findings – The implementation of the Integrated Service Unit (PTSP) by PD Pontren demonstrates an efficient and comprehensive approach to public service. This includes a unified service delivery process, adherence to five critical work cultures, and a focus on Diniyah and Islamic Boarding School education. The study identified significant improvements in service transparency, accessibility, and accountability. Research implications/limitations – While offering insights into effective public service systems, the study's focus on a single district limits its broader applicability. Comparative research across different contexts is recommended. Practical implications – The findings can inform policy formulation and administrative practices in educational settings, highlighting the role of integrated information systems in enhancing service quality. Originality/value – This research contributes to the understanding of the impact of information systems on public service delivery and educational quality, offering a model for other districts and educational institutions.
ACTUALIZATION OF RELIGIOUS MODERATION TOWARDS A SOCIETY 5.0 ERA THROUGH UNDERSTANDING EDUCATION MANAGEMENT, MENTAL HEALTH AWARENESS, AND ORGANIZATIONAL ACTIVITY Uzma Qatrunnada, Almas; Lessy, Zulkipli; Naufal Agniansyah, Muhammad; Zulfa, Rohima; Samsudin Juhri, Wafa; Khoirohnissah, Diah
Sunan Kalijaga International Journal on Islamic Educational Research Vol. 5 No. 1 (2021)
Publisher : Pascasarjana Fakultas Ilmu Tarbiyah dan Keguruan UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/skijier.2021.51.08

Abstract

Currently the presence of the millennial generation is sunnatullah, the emergence of this generation is due to advances in science and technology. Millennials rely heavily on social media, however, they do not yet have a strong filter to be able to filter the information they receive. The millennial generation also has challenges in facing a new era in their life, namely the era of society 5.0 as a complement to the 4.0 Industrial Revolution. In this instantaneous era, various religious problems that never end, such as rampant politicization, terrorism, radicalism, extremism, disintegration, misuse of da'wah, exploitation of the people, so many hate speeches, hoaxes and slander are now flooding the faces of the diversity of the nation. In relation to this impact, the level of understanding of education management, mental health awareness, and organizational activeness turned out to be greatly influences human behavior, especially for new students who are vulnerable to invitations from outside influences. Facing an era like this, it is time for the millennial generation to take part in actualizing the moderation of religion as a solution to religious problems.
Co-Authors Khoirohnissah, Diah Naufal Agniansyah, Muhammad Samsudin Juhri, Wafa Zulfa, Rohima Zulkipli Lessy